Chestnut Hill Tower

As a resident who has been here over a year, know this building is not well maintained and there is a lack of urgency from management to resolve any issues.

Over a cold and snowy weekend we just learned because of a faulty water boiler that we will not have hot water (especially if you're on the higher floors) until Tuesday. They notified the building EOD Friday and that time period is unacceptable, especially in the dead of winter. The elevators are always malfunctioning and we are often left… with only one working elevator to serve 18 floors. We were missing a front door for the entrance to the building for months (they literally just left a gaping hole). Issues with our key fobs were ongoing for months, only allowing you access to a certain entrance after a certain time. Any maintenance issues in your unit will not be resolved quickly.

The amenities are a joke - don't plan on actually using the computer lab or the painfully slow computers and printer that is barely stocked with ink. The gym equipment doesn't always work. The pool is fine when the smell from the dumpster doesn't waft over to the pool area (we really need more than one dumpster to serve the entire building). However, you can't even enjoy the pool post-Labor Day, even though warm weather often endures well into October.

Keep in mind if you're looking to move here! Read More

After two years as a resident of Chestnut Hill Tower, I feel compelled to share my experiences, marked by consistent issues with management and building maintenance. Prospective tenants should be aware of what lies beneath the surface of the seemingly affordable rent rates here.

First and foremost, dealing with the building's management has been an ongoing challenge. My recent endeavor to transfer to a different apartment within the complex was met with significant resistance and a lack of… professionalism. Despite having a verbal agreement with the staff about rent and discounts, the management later reneged on this, demanding written proof that was never initially required. This is not an isolated incident but a reflection of a chronic pattern of poor communication and unreliable practices by the management.

Moreover, the building's age has led to substantial maintenance issues. I've personally suffered from two closet floods, resulting in extensive damage to my belongings. These incidents are indicative of the broader problem of outdated infrastructure and inadequate response to maintenance needs. The resultant damage and inconvenience are far more than just minor setbacks; they raise serious concerns about the overall upkeep of the building.

While the lower rent might seem enticing compared to nearby options, it's essential to understand what you might be compromising on. My experience has been marred by the stress of dealing with an unprofessional management team and recurring maintenance problems. The cost savings are overshadowed by the frustration and potential risks of residing in a poorly maintained building with a management team that lacks accountability.

I share this review in the hope that it will help others make a more informed decision. It's crucial to look beyond the rent and critically assess the management's credibility and the building's condition. Based on my experience, Chestnut Hill Tower falls short in providing a satisfactory living environment. Read More

I was interested in living in this building, not only were the leasing workers not helpful, one bit. The building itself is not worth the pricing. I applied here twice and got my both application fees stolen from me because of people not wanting to do their job. Communication is non-existent. The building itself is old looking, units look cheap and dingy. There’s only one washer and dryer on each floor. The only good thing I can say about this place is the view from the upper floors. But don’t… let the tall building, nice entrance, or pictures on here fool you. The only unit that looks like the actual pictures and is nice, is the model 2 bedroom. Smh. Read More

Shame was looking here but apparently, I was brushed off? Guess the reviews were right about the rudeness from Brie and Jana?