1/12/26
very unprofessional
1- made me show myself around the complex. completely different apartment was shown before moving in
(( been here six months in pest control hasn't came yet)) before moving in this place was infested with roaches.!!!!
2) requested maintenance over eleven times and documented Since moving in and they have yet to fix it, anything ( hot water heater out, refrigerator still broken, but they can come barging down the doors
Did you check on sprinkler systems i guess.
3) the office will not call you... back!!!!
4) has changed hands twice within 5months.
( It is very quiet, friendly environment, nice gym, pool and walking trail but this place is not what it used to be.)
Review from Apartments.com
2 People Found This Helpful
Property Manager at Otarre Pointe Apartments responded to this review
We're truly sorry to hear about the issues you've been experiencing as a resident. We understand that dealing with pests and maintenance issues can be extremely frustrating. We are committed to creating a comfortable and enjoyable environment for all... of our residents, and we apologize if we've fallen short of this commitment for you. We also regret any communication lapses from our office team - this i













