Harpeth River Oaks Apartments

have lived at Harpeth River Oaks twice and love the community and the staff. Sharra the community manager goes above and beyond to assist anytime I have a question. She follows up to ensure that things are taken care of. The maintenance team is quick to respond to our request. The location can't be beat. It is close to everything. I highly recommend Harpeth River Oaks!

My experience here has been great! The ladies Courtney, Shara and Sophia are really helpful and give great customer service. In my renewal time I didn’t want to move, but wanted a second floor. Courtney called regularly and gave me updates on every second floor coming available. Finally I got a second floor in my same building and the whole move in to my home went smoothly. Maintenance is really helpful and Brandon always comes to help out when needed.
The best thing here is the friendly... service you get and my neighbors who are always taking care of each other. Location is nice looking too and they keep it looking good Read More

This property has a (well-deserved) reputation for bugs. Everything from spiders to giant cockroaches. They've changed pest control companies but it doesn't help.

Not to mention, the landscaping looks absolutely terrible. Dead patches of grass and huge spots of bare dirt all over. Yet somehow they're able to wake me up multiple times a week by running a lawnmower and hedge trimmer outside my bedroom window at 8am.

They've gone through at least 5 different office staff members in the last few... years, I don't think there's a single one still here from when I moved in. Read More

This place is amazing. I just ended my 2 year lease, but I’m sad to leave. The staff were very friendly throughout my time there. The place was newly renovated when I had moved in and the quality of the amenities were very nice. My only issues were the kids running rampid after school destroying things and throwing rocks at cars. The issue seemed to get resolved fairly quickly and when I had terminated my lease it took me 11 days to officially move out after the next month started (they were... very kind a lenient about it) but I was only staying there 3 of the 11 days And somehow I end up getting charged for an 80$ eltricity bill? I made sure to turn absolutely everything off. I won’t pay for the workers to renovate in AC, that is what the complex should pay for, not the residents. Just make sure you turn it off as soon as possible. Read More

The new leasing specialist is rude to the core. No consideration for these people to the how long you have stayed. Are ready to loose renter even if he has good credit rating. I think they have problem if you are trying to renew lease for less than a year. I could not use my one bedroom and attached bathroom or more than 1.5 months after I moved last year in May. The whole bathroom was stinking due to blockage from inside and it took two attempts and about 1.5 months to remedy the problem. I... gave 1 rating because I had too , otherwise not more than 0.5 worth. They won't leave a dime when it their turn, will try to exploit every single opportunity out of the renter. Read More