8/24/25
Verified Renter
The location and layout of our house are wonderful, it feels like a real home! However, the inside of the house we moved into wasn't as clean as we expected. When we explained our problems to the person who was looking after us, she was very attentive and tried to solve them immediately, but even after 2 weeks, no one came to clean our balcony and we had to deal with the bugs ourselves, and I was bitten by a spider.
Review from Apartments.com
Property Manager at The Grove at Waterford Crossing responded to this review
Thank you for sharing your experience. We're glad to hear you enjoy the location and layout of your home. We apologize for the inconvenience you faced with the cleanliness and the delay in addressing your concerns. Your feedback is important to us,... and we will work to improve our processes. Please feel free to reach out to us directly if you have any further concerns.
Sincerely,
The Grove at Waterford Crossing Management Team