7/5/25
Do not stay here run away
The worst complex I have ever lived at. No onsite personal expect for maintenance they don’t answer the phone line or the text lines they provide. They try to steal money from your deposit by making up bogus fees. When you challenge and call them out on the bogus things they do they will completely ignore you. I had to call codes multiple times to get the help I needed. It’s gated but the gate has never worked it is pointless. You have to pay for parking and on top on that guest have to. Very... rude office staff with no customer service skills they hate when you ask them to do the job they are paid to do. I have never had so much trouble from an apartment complex than this one, trust me it’s not worth giving them your money
Review from Apartments.com
Property Manager at Brookridge responded to this review
We're sorry to hear about your experience. Your feedback is important, and we are committed to reviewing these concerns to improve our community. Thank you for sharing your thoughts. Kind Regards, Madison