5/5/25
Verified Renter
Submitted a maintenance request about needing my toilet repaired. They called and scheduled for maintenance to come 2 days later. I took the day off work and maintenance never came. I messaged them 3 days later and was told they had an emergency come up and would call back to get me on the schedule. It has been 2.5 weeks since I submitted the request and still have not had the problem resolved.
Review from Apartments.com
Property Manager at Smoky Crossing Apartment Homes responded to this review
Megan, thakn you for reaching out regarding your maintenance request. We are sorry for the delay and appreciate your patience. Please contact the office at your earliest convenience so we can prioritize this and ensure it is taken care of promptly.