Bell South Lamar

I have lived here for almost a year, and it is just one problem after another with these people. The building manager Victoria, often deflects to excuses and personal attacks for her failures to address safety hazards and incompetencies, so much so that the management company had to make a major concession for her failure to address this matter. In the time since, no improvement has been made and the issues continue. This is not a place that values its residents and you should not choose to live... here.

The response will be a simple customer service "please reach out" message written by ChatGPT but I can assure you I have reached out to management multiple times and Victoria only ever makes things worse. Read More

Overview at the bottom.
PROS:
-Maintenance staff is nice and helpful. Sometimes they are short staffed but that’s a management company problem not theirs. Shoutout to Don and his team!
-Location!! Walkability to stores and restaurants on South Lamar is wonderful.
-Park/train behind the complex is nice for walks or dog walks
-Dog park and lots of doggie bag stations around the complex. I haven’t used it but there’s a self service dog wash station in the parking garage.


CONS:
-Roach Problem.... Very bad. It’s the big “water bugs”.
-Pay $30 a month for trash and it’s not even valet
-Rat problem
-Management company is not great
-Front office staff changes frequently leading problems to slip through the cracks. There’s a new office manager every 6-12 months but they don’t notify the residents so when you’re waiting to hear back, no one has told you the previous person is gone. You can email call or voicemail multiple times with no answer. Until they want something from you, you pretty much have to go to the office to get help or answers.
-My unit wasn’t ready on move in day….as in, it hasn’t even been professionally cleaned. There was bugs/roaches in the light fixtures, literal loogies still in the shower, and broken appliances. They had painted the morning of and did the old paint over old screws, tape, dirt, etc. on the walls. The previous resident’s keys were still in the drawer to be picked up.
-Security is nonexistent. There’s not enough cameras, half the doors and gates that require a key fob or code are broken, and if they’re not the other half are. My car was broken into multiple times with an answer of “security isn’t in our budget right now”. Cars have been stolen when the garage gate was broken and forced resident to park unsecured on the street outside.
-Price has gone up by a margin that doesn’t match the market for the area, nor any improvements to the property, every time I got a lease renewal offer

TLDR-Amazing location, tons of problems that the price doesn’t justify suffering though. Read More

Everything is broke all the time. The entry doors are suppose to be secure yet every fob on every door is broken, and has been for months. Anyone can and does walk in. Packages are stolen daily. Reporting to the management gets you no help. What you see at the tour is not what you will see when problems start appearing and trust me there are problems. You pay for security yet they do not care to fix anything in a timely manner. Now the mail is being stolen as someone must have a master... key! Cars getting broken into as the security gate is broken more times than it works. Rat problems. I will not be leasing again after my 12 month contract ends. Read More

If I could give zero stars I would. This property has a horrible rat/pest infestation currently and is doing nothing to fix it!!! Do NOT come to live here because they will do nothing to fix the rats that are scratching through your walls keeping you up at night. Not a place to consider renting if you ever come across issues such as these.

Living at BellSouth has been great for the passes 5 years I have been here. Staff is always pleasant