Bristol Heights

This complex is very well kept on the outside, other than that it is very poorly managed. We have lived here for 6 months and have had one package stolen from the Luxer One delivery room, confirmed by management. Management refuses to talk to Luxer One about the issue. When we moved in we turned in the inventory sheet the day after move-in. Now, there is all new staff in the management office and they say that there is no record on file of an inventory sheet, and refuse to provide any written… proof of the condition to our apartment before we leave. To top it all off, management has sent an email notifying residents to be safe because there was an on-site assault and burglary. Our carbon monoxide detector alarms and maintenance refuses to do anything about it until they can order another one, after having replaced the batteries. They are almost impossible to get ahold of in the office, and have not responded to any of my emails, it’s like talking into a void. It was a huge mistake moving here and I deeply regret it. Cannot wait for this lease to be up. Read More

I am going to say save yourself. While the property is visually gorgeous, apartments are spacious and clean. You will give that all up for an unsafe environment, no parking what so ever, and rude office staff. When there was a string of car break-ins the staff was nonchalant in regards to it. Blaming it on children and the type of neighborhood. Not the fact that they are in the habit of leaving the gates open frequently. Parking is obsolete. As they over issue parking permits, and take the… remaining parking to convert to reserved or visitor only. The staff is the kicker, I would be willing to put up with all of that if the staff was pleasant. However, that is not the case. Run, run, run. Save yourself. Read More

This place is the worst...I can’t even have guest come over! The apartment has no parking for guest and has them log into an app to register and the app doesn’t even work but yet all my guests cars have been towed as well as my own! 1600 in towing fees in just a couple months! And the office tells me there’s nothing they can do I’ve never experienced such poor customer service! Avoid at all cost!

We took a tour and we chose a specific floor plan. On move in day, we realized that they had given us a different floor plan! Although they did take half of our rent off for one month, the lies continued. We are never able to find parking! Our A/C broke and they have yet to come by and fix the problem! A week ago there was a storm which caused large pieces of the room to fall and they have yet to be picked up. We did not receive our door fobs when we moved in and have not been given the gate… clicker. We only got one garage clicker and had to nag them about giving us the second one. They are rude and one of the guy's in the office was annoyed that we came in to ask him something while he was watching soccer. We also agreed on a 12 month lease but then realized the lease said 10 months. They lied and said we had agreed to a 10 month lease, but that is the only thing I am glad they messed up because I could not stand to live for 2 more months in this place. Read More