12/10/25
how do you call them?
your guys calls suck, you dont have anyone that answers the websites calls just robots, when i schedule a virtual tour you guys gave us the option to pick, doesnt give us the email to do it, tried contacting but no one is answering, terrible customer service. get rid of the virtual tour button if you guys arent gonna provide it.
Review from Apartments.com
Property Manager at RETREAT AT NORTH BLUFF responded to this review
Hello,
Thank you for reaching out and for sharing your feedback. I truly apologize for the frustration you’ve experienced. We strive to respond promptly to all of our leads, whether the communication comes through email, phone call, or voicemail. If... you left a message, please know it is never our intention to miss or ignore any inquiry.
I’m very sorry to hear about the difficulty you had with the automated phone system. Your experience is not the level of service we aim to provide. I have notified our team so we can address any issue and ensure our phone system is directing calls appropriately.
We would still love the opportunity to assist you personally.
If you’d like, I can help schedule a tour directly or answer any questions you may have. 512-445-0404 or visit our website at
retreatatnorthbluff.com
Thank you again for bringing this to our attention.
Sincerely,
Retreat at North Bluff Team













