Estates at Cypress

My move in date was August 22,so on August 21st I requested to put the door number plate, the other doors have those plates, but mine. So today is August 31st so 10 days past since and asked 3 times. No communication.no notifications NOTHING!!!! So are they expecting me to be happy with such treatment?!

WORST apartment complex I’ve ever lived in. Roach and gnat infested. Work orders do not get completed in a timely manner. Tires being stolen off of vehicles. Residents drive like maniacs throughout the complex. Office workers speak to you like you’re the stupid one. Run away, FAST!!!!!

It hasn’t even been a full month and I absolutely hate this place. The staff is extremely disrespectful and rude the maintenance claim to complete tasks when there’s proof that they haven’t including a doorbell camera. They don’t answer emails. They lie to lure in new tenants, then proceed to downplay your intelligence place was infested with gnats, flies and roaches Yet we had to use our own “home remedies” as they put it to get rid of them although he was there when we first got there. Had to… request for pest control to come three times and still haven’t even seen anyone show up But just gonna have to take their word for it I guess along with everything else. Staff lied about parking, then hung up in my face, and when I tried to leave a voicemail after they hung up in my face, they ended the call completely As If it was their own personal cell and I was just a telemarketer. These people care about Nothing, but money and their tenants pain and suffering. If you care for your own well-being, please steer clear of this terrible place. I’m already looking into another place to live again. It hasn’t even been a month. Along with this, they claimed it was just renovated and we couldn’t even see the unit until the day that we moved in because they kept claiming it wasn’t ready, although when we did move in, we saw it clearly still wasn’t ready to be moved into due to the stains on the floor the missing chunks of paint in the restroom, the bent shower rod, which they try to downplay and say they’re all made like that I highly doubt that a shower rod is bent in the middle downwards. It doesn’t make sense. The drawer wouldn’t fully come out. The microwave light wasn’t working. We don’t even have an actual door handle to the laundry room. Anybody can come in. We don’t even have a key to lock the door. These people are just disgusting. I get this may be a long read, but I promise you it is worth it so if you have come this far, thank you for this Take this as a warning. I hate leaving bad reviews. I don’t like to be that person I try to be one of the kindest people you’ll meet, but this is absolutely disrespectful and disgusting and I hate being treated as if I’m stupid and less than. Sorry if there’s any improper grammar, I used talk to text cause I couldn’t even type this all out Read More

I have been here since September and let me tell you! #1 they showed me a apartment that had light fixtures in all rooms. Come to move and my kids rooms don’t have light fixtures. They have to use lamps. Then everytime we turn on the A/C it suffocates us from the smell of mold buildup. I brought an air purifier and ask someone if they could come check it out still no one has come to inspect the mold!! But they maintenances men say it’s from the water.. mind you I’ve only been here since… September!! And on top of that I have to be treated EVERY week bc these apartments are infested with roaches!! There are always new staff from them never keeping their employees. It’s disgusting!! Read More