5 Mockingbird Apartments

Since “Valiant” is in charge the residential is trash. They don’t have any idea how the building works. Their favorite word is “We don’t know”. Their goal is to complicated resident lives. They don’t have cleaning staff so is extremely dirty everywhere. Gym, Dog park are always extremely dirty because they don’t clean these areas. There are a lot of rats, cockroach, spiderwebs. They are not able to identify which area are not working like the grills, you have to go to the office to report it… because they don’t walk around the building to see and improved the conditions of the bluing. They don’t have any kind of communication with residents. If you want to talk with the manager it’s impossible because she is always busy and she can’t receive visit. Residents are ignored like they are not important. Read More

The management company switched to Valiant in early 2021. Very disappointing. Under-staffed. The hallways no longer get mopped, trash pick up is spotty, & u will NEVER get ur packages. They have too few lockers for the amount of residents so packages are just left in giant piles in front of the lockers for dogs to pee on, people to steal, etc. Management doesn’t want them in the secure office bc it’s too much work for them so residents just have dig through piles of them. And, if u have a… package go missing (which u will), they do absolutely nothing to help u. It’s awful! Read More

There's a list of reasons to complain about this place, but the number one reason is the staff. They have absolutely no concern for your safety or basic needs, like running water. I have had my car hit in the parking structure, exposed to a possibly toxic and deadly chemical for 22 hours, harassed by transients while walking my dog, and the common areas are so disgusting hardly anyone will even use them - the small pool has been green for weeks. The "updates" they're doing to the common areas… and the facade of the building are simply bs reasons to increase the rent without increasing the value of living here. Literally, run. Read More

Do yourself a favor and live somewhere else. Seriously. Before Valiant Residential took over, this was a respectable place to live that was clean, well maintained, had wonderful staff and was SAFE.
As soon as the new management took over, it was a downward spiral. They clearly don't care about the residents here. MULTIPLE instances of negligence when it comes to the safety of residents and no timely responses to the matter. They left one of the garage doors open for two whole months. Complained… and tried to contact them and got ignored. Homeless people walking around the building and when you try to address the matter, nothing. The complex got broken into and they didn't fix it for FIVE DAYS... The front door was left wide open, mailboxes and packages broken into and stolen. When I tried to contact them of course no response. Multiple instances of police walking through the hallways and telling people to stay in their apartments because someone dangerous is on the loose inside the complex. All while sending multiple emails a day about renovating the pool and pushing for lease renewals. Their priority is not to the residents that live in this building. They don't care about safety, they just care about money. I have tried to contact someone several times and I get ignored. The people "working" in the leasing office are useless and downright rude and even hostile. Save yourself the headache. Read More