The Retreat at Mesa Hills

Terrible communication and poor follow through, I’ve had issues with Black Mold in my unit. Despite requesting maintenance work orders and even contacting management this matter has not been resolved. Unit was in poor condition upon move-in and maintenance/management has failed to document or resolve any day one move-in issues. Black mold has been an ongoing issue for the last 2 months.

This place not even deserves 1 star. This apartment complex looks good from far away only, I gave them the benefit of the doubt despite the reviews, and I regret it so much, I threw away my money by renting here, because they can't even give you a decent quality of housing. Facilities suck, you're shower, kitchen sink, dishwasher, is going to be clogged 90% of the time. Pools, public restrooms, everything is dirty and nasty. I remember noticing everyone in my building left, and I should've left... earlier instead of paying to this nonsense apartment complex. Make yourself a huge favor and DON'T MOVE HERE. Read More

Where to start. There is dog poop everywhere. Water leaks into these apartments. The water is shut off at the complex 1-5 times a month. They will make up fees and try to charge you of every last little thing to take your money. The gym isn’t 24/7 as advertised. Maintenance will get there eventually. It’s advertised as luxury but it is far from it.

I decided not to rent here because all the extra fees they don’t tell you until the end, and now they won’t give me my full deposit back. I’ve been sending emails for months now and they have just decided to ignore me and when I call they can never give me an answer! So if you are not 100% sure, don’t lose your money here.

Leaks, plagues, humidity, poor service, and significant increases at renewals. I have photos that would make you throw up. Work orders take weeks to be fixed if they ever get fixed, staff members not caring at all and units and amenities fallig apart. The pool was closed for the whole summer and opened in late September. I am writting the review since the humidity has not been taken care of for moths and now there are fungus all over and I had to throw away some furniture because of that.