6/29/26
Not what it used to be
When I first moved here it was great. The office staff and property was great, however as the time has went by the property has became ugly, unkept, and just a horrible site to see. I used to be able to sit outside in the grass and read a book. Now I can’t even go outside with out the bugs attacking me due to the poor maintenance of the landscape. Maintenance responds promptly yes, however they half a** fix everything with a bandaid. I’ve requested minor fixes in my unit that were promised to be... fixed when first moved in by office, now they claim it’s nothing they can do about it. I’m sure they’ll try to charge me for it upon move out but was documented on lease paperwork. The guys in the office seem nice but don’t seem to know much about the property itself which is pointless.
The common areas are always full of dog poop. There’s never any gas in the bbq grills despite asking numerous times for some, you can’t use your own grill unless in the common area of dog poop, on top of people just putting charcoal in the gas grills.
The trash is never picked up when we pay for valet trash. They threaten to fine you for anything about the trash but never do since people leave trash in hall way for 4days at a time leaving the hallways smelling of trash. Makes me not want to even walk out my door or walk with a mask on.
The office will threaten to charge you a fee to bring a notice to door on top of the violation the notice is for. Very rare you can get ahold of any one in the office. And when you do the manager just says “use the app and request maintenance “. Parking is iffy especially for guests, it is a fee to register a guest vehicle per day. The property used to be a beautiful place to stay. Now not so much. It’s like management was changed and the new management just doesn’t care.
Review from Apartments.com
Property Manager at Lakeside Lofts responded to this review
Thank you for sharing your feedback. We appreciate you taking the time to provide such a detailed review of your experience at Lakeside Lofts.
We are pleased to hear that our team has been responsive and that maintenance requests are addressed... promptly. However, we are genuinely disappointed to learn that your overall experience has not met the expectations you had when you first chose our community.
We understand your concerns regarding the condition of the landscaping, common areas, pest activity, valet trash service, BBQ grill maintenance, and the cleanliness of shared spaces. Our goal is to provide a community our residents are proud to call home, and we recognize that your experience has not reflected that standard. Feedback like yours is invaluable because it helps us identify areas that require additional attention and improvement.
We also understand your frustration regarding maintenance items that were discussed during your move-in process. We encourage residents to keep records of any documented concerns so we can review them appropriately and ensure they are addressed fairly. Your comments regarding communication, property knowledge, and follow-through from our team are equally important, and we will use this feedback as an opportunity to improve the resident experience.
Regarding valet trash, we agree that residents should receive the service they are paying for consistently. While the service is provided through a third-party vendor, we continue to work closely with them to address service concerns and improve reliability. We also recognize the importance of maintaining clean hallways and common areas and understand how unpleasant it can be when community standards are not being met.
We are sorry to hear that you feel the community has declined since you moved in. While we cannot change your experience to date, we can assure you that your concerns have been heard and will be shared with the appropriate teams for review.
Thank you again for your honest feedback. We value all resident input, both positive and constructive, as it helps us continue working toward a better living experience for everyone at Lakeside Lofts.
Sincerely,
Lakeside Lofts Management Team
