Capitol at Stonebriar

wish I could give lower than a 1 star. apartment community has gone down hill. I used to love this place and now all the managers left and the leasing girls have left. The elevators have been down for over a month and my guests are expected to park on the 6th floor and they can’t walk down 6 flights of stairs. I can’t walk any stairs since my surgeries so how do they expect us to manage here with this new management company? the place just feels cold now. My dog is sad all his friends have left.… I hope the owners make some changes and fast or I will have to and I’ve talked to other residents who are upset also. Read More

I have lived in this apartment community for 4 years, and it is disappointing that long-term residents are not valued during lease renewals. Despite my continued residency, the renewal charges and rent increase are unreasonably high, with little to no transparency or justification provided.

Management does not clearly explain the fees, and communication around renewal concerns has been poor. Loyal residents should receive fair treatment and clear explanations, but that has not been the case… here.

I hope management takes this feedback seriously and improves transparency and consideration for long-term residents. Read More

I have been living in these apartments since 2022. Management and staff till 2023 were very co-operative and nice. But current management is sucking money in the name of penalties. Office staff was very rude. They don't correct the issue, they just argue that you have to penalty. Here is couple of recent examples, I experienced with current management.

1) I had set up auto payment in their application by 1st of every month for full due amount in their app. It worked fine for 5 months. A couple… of months back, I observed a late fee. They generated the utility on 2nd on that month and my scheduled autopayment was already ran by that time. I visited their office and tried to explain, instead of correcting the latefee, they keep on arguing that I need to pay late fee as well.
2) This month I move from one unit to a different unit. During Move-In day, they have given a wrong due amount for security deposit. The next day of my Move-In date, there is a $$$ due amount popped up along with the late fee. I visited their office to check about that amount. The person in the office just opened the account and read the numbers and just arguing that there was due amount and since it was late, I need to pay late fees. Even though it is their mistake, they just keep insist you to follow what ever they say. They won't correct at their side.

4) Since I had time till 11.59pm of my move out date, I have handed over my keys next day morning immediately, when they opened the office. But they charged me an extra day. The reason they have given is, since they work till 6pm, I need to vacate by that time and handover keys. Otherwise they considered it as an extra day.

3) The new unit front door was not colored and having lot of scratches. In my last 12 years, I never paid for any damages or cleaning. But this year they have given me around $1000 as moveout charges. Though we hired third party for deep cleaning, they have added additional $150 for additional cleaning, though no damages they have given wall damage charges. And addition one day rent. At the same my new unit was unclean, front door was having full of scratches. I tried

If they did all this for a loyal renter, guess what they can do for a new one. I realized, I made a wrong choice continuing with these guys, but unfortunately I need to live with these guys for one more year. Read More

I’ve lived in more apartments than I could possibly count, in cities all over the US. This one ranks the highest because of the management team. Capital isn’t run by some inexperienced community manager and team that are not committed to their jobs. The management here is top notch. That is a rare occurrence these days.

Maintenance is responsive. I constantly see a member of the team on-call, so they’re always around if there is an emergency. The club house and business center are always clean… and well appointed, and great pride is taken in the community’s appearance.

I have nothing but good to say about CS. I feel like I’m getting great value for my money here. Rent is high as hell everywhere, but I feel like I’m getting what I pay for here.

Come, check it out, meet the staff, live close to all the best restaurants and shopping, and live among friends.

Oh, and if you have a fur baby that needs some new friends, you’ll be pleasantly surprised. Read More