The Kace Apartments

Issues since I moved, they lied on application process, didn’t pay a credit for a special they had, they don’t spray or anything for pest, maintenance does not fix anything, office staff is really rude and never answer phones or emails. Very inconsiderate management, won’t accept rental assistance even though they tell you to get assistance. Apartments are falling apart! Totally overpriced!!! Run!!

They are rude not very helpful or considerate. They don’t communicate, barely fix anything. Do not move there not a good apt community not friendly at all, it’s all fake vibes!!!!!!

I’ve been here for going on 3 years and it has been in terrible shape since S2residential took over this property. I’ve had a gnat infestation consistently for a few months now. My apartment smells like sewage and management is terrible with returning calls and following up on said promises. Don’t fall for the “free” one month, the referral gift card, they are LIARS. Run!

I had to legally end my lease here after just 4 months of living here. I had issues with management even before I moved in, which should have been my first red flag. Between cracks in the foundation not being disclosed prior to me moving in, excessive bugs in and around my apartment (AFTER being charged for “pest control” that they never had), trash being everywhere on the property and management not responding to emails, phone calls or text messages, I had enough of this complex. I have never... in my life dealt with more unprofessional people in my life in the management office. I have a FULL list of issues in my notes list on my phone I could talk about, but I think the main thing would be them overcharging me for rent for 3 months and claiming to fix the crack in the window when water poured into my apartment THREE separate times when they did not absolutely tops it for me. If I could give this place a 0 star rating, I would. Read More

I've been a resident here for a few months and my roommates and I have had nothing but issues since moving in. For starters we were not informed that our unit was still being remodeled and wasn't finished until our move in day and they nearly didn't finish our unit but we pestered the main office continually until they did. We had issues with rent payment and recently the resident portal removed the pay rent button and so we've had to turn in a money order which they had lost for nearly a week... until we went in person and asked why we were still showing we haven't paid rent yet. Whenever we have had to call the main office for issues about rent or anything else they would prematurely close out our requests as being resolved without even addressing the issues. That even got to the point where our issues were ignored for so long that my roommates and I would just repair what we could on our own. Pests are also a major problem and in the time we have been living here they have only stopped by our apartment once despite needing it multiple times. Also during the application process the price for the unit increased multiple times despite us having requested the same move in day and went from something within our preferred budget to something over but we were willing to try and give it a chance.

The actual unit itself is nice looking with a big porch but for the price we pay and the issues we have had with the main office it has shown to not be worth it. Read More