4/19/26
Verified Renter
Part of living here is finding fresh dog poop in the elevator and listening to the sound of loud car mufflers at all hours, day and night. No office staff on Sundays at this "luxury" apartment complex. We pay a mandatory amenity fee of $75 every month, even though several amenities don't work half the time.
Review from Apartments.com
Property Manager at WaterWall Place responded to this review
Thank you for sharing your feedback. We’re very sorry to hear about your recent frustrations, as this is not the experience we want for our residents. Cleanliness, community standards, and maintaining a comfortable living environment are priorities... for our team. We also understand the importance of reliable amenities and accessible office support. To better serve our residents, we have recently expanded our office hours and are now open on Sundays to provide additional support to the community. Your feedback regarding amenities and service responsiveness is valuable and helps us identify areas where we can continue to improve. We would truly appreciate the opportunity to speak with you directly to better understand your concerns and work toward a resolution. Please feel free to contact our office at your convenience or stop by so we can assist you further.
