8/5/25
Verified Renter
The apartment wasn't properly cleaned. I took pictures of the washroom with stuff between the washer and dryer. Trash and dirt on top of the hot water heater. My move in process was a hassle. I work graveyard shift and told them that I would be there to pick up my keys at 9am when they opened, I didn't get my keys until almost 10am. Then the keys that they gave me didn't work, so I had to walk back down 3 flights of steps, go back to office and tell them that the keys didn't work. This was very... frustrating being that I had worked a 12 hour shift that night before move in.
Review from Apartments.com
Property Manager at Sierra at Fall Creek responded to this review
LaTangela, we do apologize for any inconvenience that you experienced. What you describe doesn't reflect our typical standards for a move-in-ready apartment home, and we appreciate the heads up about ensuring this doesn't happen for future residents.... If any matters are unresolved, please reach out to our team at sierrafallmgr@tamresidential.com.