5/8/25
Verified Renter
The apartment wasn't properly cleaned. I took pictures of the washroom with stuff between the washer and dryer. Trash and dirt on top of the hot water heater. My move in process was a hassle. I work graveyard shift and told them that I would be there to pick up my keys at 9am when they opened, I didn't get my keys until almost 10am. Then the keys that they gave me didn't work, so I had to walk back down 3 flights of steps, go back to office and tell them that the keys didn't work. This was very... frustrating being that I had worked a 12 hour shift that night before move in.
Reseña de Apartments.com
Administrador de la propiedad en Sierra at Fall Creek respondió a esta revisión
LaTangela, we do apologize for any inconvenience that you experienced. What you describe doesn't reflect our typical standards for a move-in-ready apartment home, and we appreciate the heads up about ensuring this doesn't happen for future residents.... If any matters are unresolved, please reach out to our team at sierrafallmgr@tamresidential.com.