Hyde Park at Valley Ranch

I moved from an apartment where I resided for 6 yrs 8 months. I felt it was time to move and found this property online. I noticed the drabby landscaping but hoped it was only due to the extreme heat. No luck with that.

I should have known better since I was not able to view the apartment before moving in. That should have been my clue. I am now locked into a lease. Everyday I look forward to getting closer to the end of my lease, Everyday! I've had maintenance issues since the first week… after moving in and it scares me to think that this may be what my entire lease term will be like. Yes, they will close the work orders when the issue has not been repaired. I believe that is lying and falsifying records, saying you completed a job but really did not has me questioning honesty and integrity here. Since, I know after reading all of these reviews, someone has to know that this is going on. All the reviews I have read describing the issues are accurate. I wanted to believe that they were exaggerations but NO, all true. I can't believe some of the same issues from 2020 up to July 2023 are still present going into September of 2023.

The staff that helped me was courteous and respectful. But unfortunately, that does not make daily living conditions better. Oh yes, you can't get a live person when calling the rental office. I have intentionally called every day of the week and at different hours to see if was just a fluke. Again, I was disappointed. I did not take the reviews seriously. Former renters shared this issue and others I previously discussed multiple times so this disappointing experience is on me. Lesson learned. Every day I look forward to the end of my lease. Read More