Hyde Park at Valley Ranch Apartamentos

I moved from an apartment where I resided for 6 yrs 8 months. I felt it was time to move and found this property online. I noticed the drabby landscaping but hoped it was only due to the extreme heat. No luck with that.

I should have known better since I was not able to view the apartment before moving in. That should have been my clue. I am now locked into a lease. Everyday I look forward to getting closer to the end of my lease, Everyday! I've had maintenance issues since the first week... after moving in and it scares me to think that this may be what my entire lease term will be like. Yes, they will close the work orders when the issue has not been repaired. I believe that is lying and falsifying records, saying you completed a job but really did not has me questioning honesty and integrity here. Since, I know after reading all of these reviews, someone has to know that this is going on. All the reviews I have read describing the issues are accurate. I wanted to believe that they were exaggerations but NO, all true. I can't believe some of the same issues from 2020 up to July 2023 are still present going into September of 2023.

The staff that helped me was courteous and respectful. But unfortunately, that does not make daily living conditions better. Oh yes, you can't get a live person when calling the rental office. I have intentionally called every day of the week and at different hours to see if was just a fluke. Again, I was disappointed. I did not take the reviews seriously. Former renters shared this issue and others I previously discussed multiple times so this disappointing experience is on me. Lesson learned. Every day I look forward to the end of my lease. Lee mas

Water shutoff's happen almost every month for plumbing repairs. A.C was shut off without notice by maintenance to work on and they assumed no one was home during the day so they didn't say anything. Someone was also murdered in front of our apartment so be safe.

0 star is if i could, nothing is ever fixed, management is very rude.

This is the worst place I've ever lived. First, the apartment I signed up for was not available 2 days before the move, had to move to other apartment. Second, everything in this apartment is fragile, doors, blinds, floor, door handle, you will have a problem with everything. The pool in the summer is always green and we have about 3 pools, we are always without water, every week it's a different problem or the same problem, fourth - is that you will never be able to call the leasing office. ... Everything in this place is ugly and poor. the paint on the walls is insanely poorly done. Run far away. Sometimes the cheap can be is extremely expensive. The headache they give you is not worth it Lee mas

1. Management is Bad , they don't listen to you at all and they don't pick up calls.
2. Almost every week or may be twice they have water issue and sometime it even do not come till mid night .
3. They don't fix issues quickly .
And many more , So don't even consider this place .