Radius at Shadow Creek Ranch

Ashley is the rudest person that works in the office. I’ve talked to her several times each time she is rude and dismissive. It seems like she hates her job and makes residents suffer because of it. She was like this before COVID. I don’t know why she is so unprofessional. We have been living in apartment complex for 2 years, we always pay our rent on time or early. I don’t think we should have to deal with her being unprofessional. For example, one month the system calculated our rent wrong. We… paid the amount that was on the account and received a letter saying we owed 88 dollars. When I called , Ashley answered the phone. I explained what was going on and her tone was horrible then she says “first of all...” as if she was putting me in my place. She’s also rude if she calls about trash or anything else. I would rather talk to anyone but her.

On top of her being rude and unprofessional, the gate is always broken. Right now we have gate openers that won’t work because the system is broken or something. People drive through apartments too fast. They have hit the gate so many times I’ve lost count. The alarm on the gate is always going off.

They charge residents for extra trash sitting outside for the valet company, but the large dumpster is always overflowing and nasty. Trash always on the ground and the gates around the dumpster are open.

I won’t be renewing my lease. Read More

I have never lived at a community that TRULY caters to us residents. I can not even keep up with the events they host on a weekly basis, but they are super fun! The team is beyond the nicest and friendliest, and my super fancy apartments my friends are always surprised when they ask me how much I pay in rent. Then I tell them about my electricity bill thanks to the energy efficient program they have. I LOVE LOVE MY PLACE! Thank you so much to that entire office team you are really always doing… the most!! Read More

If you like to live in a constant state of parking lot construction then this is the place for you, it's been under construction for a year now. The only reason they are fixing parking lot so they can turn around and sell it to another mediocre management company. New management had the nerve to tell me I didn't pay my deposit and I have been living here for two years now. Residents are courteous and maintenance staff fix my stuff right away. Though the first day I moved in here in May when it… is hot the ac was not working, how you gonna rent out a unit when the ac doesn't work? I looked out the window to discover the outdoor ac unit to my apartment didn't even have the hose connected to it. So radius apartments please don't try to claim to be "Luxury Apartments". Read More

I love it! Everything is awesome! The apartment is beautiful, the floor plan flows nicely, the staff is amazing, and the amenities are everything I need and want. There isn't a better place to lease than Radius at Shadow Creek Ranch!