Park at Rialto Apartments

This place is located conveniently off of I10 with easy access to Heb ( Groceries etc), La Cantera, Boerne and San Antonio. If you are considering a new place to live I would highly recommend this community!

Even with a scheduled and confirmed appointment for a tour at 1:00pm both office reps. walked out at 12:53, put an out to lunch sign for an hour and twenty minutes. As I watched them walk out together I thought there has to be someone else in the office … nope. This is the second time I’ve been here and no one has been in the office. I’ve called numerous times at all times of the day and no one ever answers the phone. I guess they are full and don’t need the business.

Do not rent here unless you want to pay exorbitant rent for the worst management and maintenance you can imagine. It took 5 months and multiple lies from the front office blaming C19 in order for two towel bars to be installed. I had to add a garage just to have a place to park. Lastly I have not had air conditioning for over a week. No response to follow ups and maintenance in the office says, "what ac"? Oh yeah, well ill check today and if nothing then tomorrow we'll take the part off… another AC. Really? Couldnt do that right away and install the new part on the unused AC? And half way through day 8 and I still have not heard a peep. This place is a joke!! Read More

Save yourself a lot of money, stress, and peace of mind and AVOID renting here at all costs. The woman in the office is beyond rude and unprofessional. They lure you with “valet trash” but you can only leave it out on certain days and god forbid you leave it out outside their designated hours, you’ll get charged. This service doesn’t work if you work certain schedules but you still have to pay for it. The pool looks nice but there is mildew in it. We all got sick and were throwing up. They… nickel and dime you for everything! Steal your deposit and even charge you to pay your rent! It’s absolutely disgusting. They are a gated complex but it’s never working and they have no control over the residents. Kids having parties, dogs pooping everywhere, people doing burnouts in the parking lot at 2:30 am because the gate doesn’t work. Additionally, they entered my apartment without my consent on MULTIPLE occasions. They never answer the phone and if you want to extend your lease by a month you can’t because they require a 90 day move out alert. Everything is gross, not kept up, and dingy. Do not let the “floor models” they show fool you. We literally paid to get out because it was so bad. Worst management and complex I have ever lived in. Please read recent reviews. I don’t want any family making the same mistake we did. Read More