21LUX Apartments

Pros - close to stores, next to Trax, usually pretty quiet, good pool and hot tub, gym is always clean, terrace is nice, nice club house, nice theater room, trash is picked up Sunday - Thursday at your doorstep. They’re good at cleaning the shared areas. Paying rent is easy online. Security system is nice. Vivint cameras for each apartment with controlled access. Internet is usually good. Amazon packages are locked in lockers - although I have seen some at doorsteps or loosely in the mailroom.… Nice washer, dryer, and dishwasher. I feel there’s plenty of room to store all my stuff. My closet is nice. I like that the bathroom has a full mirror and a shower AND a tub unlike some places that just have standing space only. Kevin the property manager is super kind and the maintenance guy is friendly.

Cons - seen more rats than I’d like not tons but one is enough I’ve probably seen at least 5. Parking needs to be arranged by what building people live in. They sometimes take forever to fulfill a maintenance request or tell you they’re working on it or they’ll look into it and sometimes nothing happens or they just ignore the request still waiting on something I reported months ago. Some things they’re quick on but others it feels like they don’t care. Office girl never has answers to any of my questions and sometimes feels like she’s being bothered when asked something. The smell of weed can be strong at times, One thing that makes me angry is the bathrooms are always locked, if you have to use the restroom when you’re on the terrace, by the pool table, or by the gym don’t count on using the nearby restrooms. I don’t know why they’re always locked or why they’re even there if we can’t use them. Pool bathrooms rarely ever have toilet paper in them. I bring a roll with me every time I go to the pool just in case. Paying utilities kind of sucks cause you have your regular Dominion Energy & Rocky Mountain bills, but on top of that you have to pay shared area utilities. I didn’t know this until after I moved in. So rent was an extra $300-$400 more than what’s listed. Sometimes the gates have issues opening. Exiting the gates you’re not supposed to make a left turn, so that kind of sucks if you need to turn left. There’s no guest parking. No tv packages like Comcast, DirecTV, or anything else. I just use streaming services. People can sometimes be loud in the hallways at like 3am. Read More

Not worth what you pay for.
Overcharge for everything
office lady very rude not professional

I pity whoever moves into my unit now that I’m gone. I pity everyone living there. Most residents are quite vocal about how much they hate it there— there was a point where we were congratulating each other on finally moving out when we saw uhauls parked out front, this place is so bad. If you’re not fond of paying $400-500 extra per month on top of other miscellaneous fines and fees for every little thing, living next to a crime hub, having your car towed out of your assigned spot, not having… friends be able to visit because of parking (which is a violation of Freedom of Association which I don’t have the energy to bother dragging this garbage dump of a place through court for), smelling everyone’s garbage in the hall, etc. I would steer clear. This place is heinous. Management is horrible, location is trash, price is heinous. Read More

Access to everything you need are all within a mile