Eagle Mill Lofts

Eagle Mill's location is great, in heart of VCU. We had no problems at all with management. They responded to service requests and fixed whatever we needed fixed. We did have to wait a couple of days for a part to come in, but that's not management's fault. If the location works for you, I would recommend living here. Price was reasonable, too, for our apartment.

DO NOT MOVE HERE. DOOOOO NOT MOVE TO ANY PROPERTY PONDAK MANAGEMENT OWNS. They will ruin your life, they “automatically” renewed my lease even though for months now I have been telling Ebony, Rebekah, and Kayla that I want to TERMINATE my lease and get out early because I moved out of the apartments due to my job. They told me I couldn’t terminate, I could only get a “sublet”. So they emailed the sheet on what I need to do in order to sublease on November 22nd. This again, should of been showing… them I had no intentions on renewing my lease. They told me I had until January 13th to let them know if I want to renew or not. They also said they left me a “courtesy” notice on my door, which again is a lie. I was showing my apartment to a potential sublet on December 27th, January 6th, January 9th, January 14th, and January 20th. I check my mail every weekend and have stopped by at my apartment and HAD no note. According to the leasing stage laws in VA, they are required to hand deliver a notice or USPS it. Eagle mill knows I do not live at the apartment anymore because my co signer and I have both informed them about this since November. I have been trying to find ways to terminate my lease, which they have made extremely difficult. Also note this if you’re looking at renting from them ( which again, I am telling you DO NOT RENT FROM THEM) there is mold in the apartment complex’s, people are loud all the time, at 1400 W Marshall st, THE ENTIRE COMPLEX CONSTANTLY wreaks of weed, and there are people there who have sexually harassed me, AND my mail has been stolen several times. Electricity is expensive as crap for a little apartment. I moved out in sept and my last electricity bill was 380. I have informed eagle mill I have made it clear since November I moved out, wanted to TERMINATE my lease that after May 13th 2020 I will no longer be paying for the apartment. I will lawyer up if needed. Screw you guys. Again, please do not move here. Please take the time to look at the reviews see how many people they have screwed over. Look elsewhere that will be worth your time/money. Don’t move into a place where when life hits you, and you need to move, the leasing office will be awful and non helpful with terminating your lease. Everyone My co signer and I have spoken to, are rude & don’t want to help. Eagle mill is incompetent. Read More

This place just finds any way possible to take your money. We waited two weeks after move in to finally get our apartment cleaned (it was filthy at move in with bathroom stains, cob webs, dust, etc). At move out date we made sure to leave it in a clean condition so that the next tenants would not have the problem we did. However because we forgot to clean the inside of the oven they deducted $50 from our security deposit. Not the first time something like this occurred over the two years we… lived here. Highly do not recommend living here
-FB. Read More

I have never been more disgusted with an apartment property or with the people that manage it. Besides the fact that the staff is completely incompetent and negligent, I found mold in my apartment and after they ignored the issue, I sued and WON. What does that tell you?