Soma Towers Apartments

Soma towers is by far the worst complex I’ve lived.
Amenities are constantly broken. Hot tub has never worked after living her for 10+ months. AC was down for a month and staff refused to send out updates, elevators will be down for 6 weeks and there are no accommodations for people moving in or out during the time.
The office is supposed to be open until 7pm but more often than not they leave closer to 4 or 5pm.
My apartment had issues with the smoke detector for months, and eventually had the... carbon dioxide issue portion removed for over 2 weeks and no staff came back to fix it.
Office staff is a joke, does not return calls, emails, or follow through with their own requirements.
Run, don’t walk to literally any other apartment complex. Read More

Otherwise great building and location, but these qualities are undermined by management not consistently enforcing noise policies.

I lived at Soma Towers for about 2 years in 2 different apartments. When I first lived at Soma towers there was an amazing, kind management team. The units were a nice size and building was well kept. Things changed after new management, building wasn’t well managed/cleaned. Horrible commutation skills from people in the leasing office, no intention to take care or provide a good experience to tenets. The finishes are a little outdated for the price you are paying in my opinion.

The location... is a great location, but with current management there is no reason to live there. Rude, inconsistent, dishonest staff. Also watch out for move out fees, both of my apartments were never cleaned when I moved in and I ensure it was spotless when I moved out/ I didn’t damage or hang anything, no need for paint, took good care of my apt. They will charge you a lot of move out fees and send it way after you moved out. I’ve had 3 co workers live in soma and all have the same experience with move out. Read More

Horrible customer service of Soma Towers leasing office and the Corporate Team! The only thing they care is the money. The reviews speak for itself and I can confirm everything written here as being a tenant here for 8 months. I had an issue in December when my ceiling started to leak. It took 11 days for the maintenance team to fix it after multiple back and forth communications. 3 months past that, the issue came back and I had to reach out 8 TIMES in total in 10 days to get someone’s response... and attention to the ceiling leakage issue. I have sent out an email(which I spent 4 hours to compose) to the Corporate Office escalating my issue and providing detailed and in-depth background of what has been going on. I asked for only one thing - to terminate my lease with no penalties and fees so I can move out from this greedy place and never come back. They declined my offer saying they can move me to another unit with a price increase and paying the application fee of $400 again. I don’t wish this to happen to anyone else so avoid signing your lease here. I have not mentioned every single detail in my review but I hope you get a high level picture. Read More

Do not rent this apartment! We are the current resident in soma tower. We are charged around 3000 dollar of concession fee while doing transfer from one unit to another unit. No one ever mentioned this fee during the transfer process. I certainly understand the company wants to make money but I do not think this is the correct way.

In addition to this. The new unit wash machine is very dirty and it takes 2 weeks to fix this. The light in bathroom is broken after 1 week of use. We have waited... for 2 weeks and it is still not fixed for us. Read More