Modera Lacey

Been here for three years. The biggest win is how quiet it is. The downfall is sometimes the customer service in the office. Pool guests are allowed to bring speakers and book boxes to the pool community area and subject all the surrounding residents to loud music even though the main clubhouse has a built in sound system. I politely asked a girl with glasses at the front desk if she wouldn’t mind asking them to turn it down because I could hear the music from my deck on the back side of the... building. She responded with everything she couldn’t do which was “because it’s a community area and o it side quiet hours- there’s not much she can do.” But then, she said, but I guess I can go talk to them. Another employee listening to the whole thing actually responded with a lot of empathy making me feel heard and agreeing that playing music at that level is disrespectful. I also asked if some communication could go out politely reminding residents that these are shared spaces. She said no. Read More

We love the community. The space, the amenities and staff are all amazing. My kids will love living here for many more years to come. The trails are our favorite

I recently moved into Modera Lacey Apartments and I’ve had a great experience so far. The community is clean, modern, and very well maintained. The amenities and overall atmosphere really made it feel like home right away.

I especially want to thank Ms. Kandi for all her help throughout the leasing process. She was professional, patient, responsive, and made everything smooth and stress-free from start to finish. She took the time to answer all my questions and made sure I was comfortable every... step of the way.

If you’re looking for a great apartment community in the area, I highly recommend Modera Lacey and definitely appreciate Ms. Kandi for her outstanding customer service! Read More

The community is very beautiful, well kept, neighbors are very friendly, and so is the staff in the office. The apartment was in great condition upon arrival.

We have mostly enjoyed living here. There have been a few issues but for the most part they have been handled. The grills are very dirty and the other residents who use them don’t clean up after themself. So much so that we do not use them anymore so it’s unfortunate as it was an amenity we wanted. Another thing is the fees I have never had an apartment charge so many little fees such as pest fee, patrol fee, an even charges residents for the electricity in the clubhouse that we never use. Other... than that it’s been okay. Read More