Grant

We enjoy living at Park South. We walk the sidewalk around the entire property everyday and love the privacy and all the trees and green spaces. The staff are helpful and courteous. We are just a few minutes from so much! I would recommend renting a carport, only $50 a month, since the free parking is not reliably available (honestly, I feel like that is to be expected in the city). The entrances to the apartments are quite private, so we don't often run into neighbors, which is nice since we… have an old rescue dog. It is a quiet place without being sterile. We are very satisfied with our decision to rent at Park South. I would say it has been the perfect combination of location and cost. Read More

Please read the reviews. This place is absolutely horrible. Everything from the apartment itself, to AMC the management company. DO NOT RENT HERE

This is without a doubt the most horrible community ive ever lived in. If 0 stars were an option, trust me I'd give it. There's a reason this community has so many vacant units. The units and amenities are decent at best. The true problem however is the property management.

Let's start with the on-site staff. Totally unwilling to be helpful. If anything are confrontational and condescending. everytime an issue occurred instead of being met with any form of service is was twisted to how it is… your fault and will quote line items from your lease justifying why they don't need to do anything. Horrible human beings.

Unjustified fee's. This is the first community i've lived in where W/S/G was consistently $130+ for a 1 bedroom. Next, when I first moved in I enrolled in auto-pay. I was surprised the next month to have over $200 in fees. After calling into the office to complain, i was told that the fees would be waived. Imagine my surprise when the next month there were over $1000 in late fees. When I went in to deal with this in person and informed them that someone told me it would be waived. I was told "Do you have record of this conversation? you should have got that in writing." (Way to handle a situation and de-escalate.) Their explanation was that I shouldn't use autopay since it will only cover a pre-set payment and if the rent is higher than the payment i designated, it wont cover it and ill be charged daily late fees. NO other property i've lived in is set up this way, and the rent should NOT be varying. Onsite staff of course refused to do nothing about this and only after escalating it was it reduced......to $400!

This brings me to the district manager of this property. She serves almost no purpose. All these complaints across various platforms about the staff and nothing has changed. Any complaints made to her fall on deaf ears. Her response was consistently "I checked with the staff and that's not what they said." As if the staff is going to admit their faults.

I could go on about the lack of maintenance across the community, the 3 days trapped in because of the snowstorm and their lack to clear the roads, collapsed carport ceilings, but you can read that from one of the many other negative reviews.

Basically, you move here. You will regret it. Read More

As someone who has never had issues with a complex/ management in my entire rental history, this experience has left me disgusted. I read prior negative reviews before move in regarding management and wrote it off as poor tenants. I can truly say anyone debating this complex would be better off with any other option. Don't be swayed by special offers, reduced move in costs, and lowered security deposits. You will inevitably run into issues where an incompetent, lazy, rude, and extremely… insensitive staff will stand between you and any resolution. Here are just a few examples:

-On our predetermined move in day, staff closed the front office early without notifying us. They forgot we were moving in and no one was present when we arrived after a long drive from California.

-In February, heavy ice and snow accumulated in the complex for nearly a week before being plowed. After multiple contacts from concerned residents, staff went around the complex distributing a section of the lease which implied tenants were responsible for maintaining snow.

-The flimsy metal parking roofs collapsed under the weight of the snow. 9 months later, the roofs have not been repaired. We pay for 2 "covered parking spots" as part of our agreement and management said they aren't sure if they can reimburse anything.

-We received an email notification for a package that was accidentally delivered to the front office. We called Park South that day and were told it never arrived. 5 days later, Park South called "just reminding you to pick up your package. It's been sitting here for a couple days and looks like food, we don't want it to spoil". The package had arrived and sat there the whole time. $120 of food was wasted and I brought up the incident to the manager, who lied about calling us the day of delivery. I asked if I could see the call log entry, and he refused. He copied and pasted a part of the lease agreement stating they weren't responsible for packages, but left out "except in the case of negligence by staff".

-Perhaps the MOST concerning- Maintenance staff has entered our apartment without notice 3 times, which I made note of in emails to management. They falsely documented 2 work orders by saying I had given them verbal permission to enter. When I asked for proof of my permission, they provided me with screenshots of two work orders where they checked "Yes" under the "Permission to Enter?" box. A work order for the third entry was never provided. Read More