5/2/25
Peaceful Complex, Great location, Professional and Friendly Staff, Well-Kept Facility
I lived at the Palmer House for 1.5 years, only recently having moved out into a house. In short, I really enjoyed my time living there. The location is incredible in the fast growing Town Madison area. Even with that growth, it remains a quiet and peaceful area to live. The access to the highway makes it fast to get most places in Madison/HSV. Everyone who works at Palmer House is professional and friendly.
This was probably one of the best apartment complexes I've ever lived in and I would... definitely recommend this property to anyone who is looking. It was definitely bittersweet to move out.
More detailed:
The maintenance crew and groundskeepers were fantastic and always kept the property so clean and beautiful. If I ever needed to place a maintenance request, it was addressed quickly and professionally.
The management and staff were also excellent. They were part of the reason I decided to sign my initial lease. While living there, they were helpful and listened if I brought anything to their attention. They helped my end of lease process be seamless and easy. I really appreciated the community events they organized for residents.
The facility and amenities themselves were excellent and well-kept. The private, self-service Pet Spa is an amazing amenity unique to this location. I don't remember seeing many when touring other complexes.
Review from Apartments.com
