7/21/25
Verified Renter
I wouldn’t recommend living at Encanto at Dos Lagos, especially given the high rent prices that seem to follow Greystar’s notorious algorithmic pricing, making costs feel unjustified for what you get.
The biggest issues:
Constant Staff Turnover – Both management and maintenance teams change frequently, leading to disorganization and delays in resolving issues.
Relentless Noise Pollution – The location is plagued by heavy road and freeway noise, making it hard to enjoy any peace, even with... windows closed.
Outdated & Poorly Maintained Units – The interiors feel dated, and appliances frequently break down, with repairs often slow or half-fixed.
While the Dos Lagos area is nice, the apartment complex itself doesn’t live up to its premium pricing. Between the sky-high rent hikes, lack of stability in management, and constant maintenance headaches, it’s just not worth it.
Review from Apartments.com
Property Manager at Encanto responded to this review
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at Encanto at Dos Lagos has not met your expectations. We understand how frustrating it can be to deal with staff transitions, maintenance concerns,... and noise issues, and we sincerely apologize for the inconvenience these challenges have caused.
Please know that we are actively working to improve in these areas. We have recently made changes to strengthen our onsite team and streamline communication so that maintenance requests and community needs are addressed more quickly and effectively. We have also currently started interior upgrades at the community to ensure our residents receive the value they deserve.
We would appreciate the opportunity to speak with you directly to better understand your concerns and see how we can make things right. At your convenience, please contact the leasing office at 951.277.4100 Your feedback is important to us, and we hope to restore your confidence in our community.
Thank you,
Community Manager