5/27/26
Verified Renter
The elevators break frequently, sometimes all of them requiring me to climb seven floors to my apartment. Requests for directions to stairways and updates on elevator repairs have been ignored. Management consistently blames inaction on repair people arriving without tools or waiting for a part. No one cares.
Review from Apartments.com
Property Manager at Stella CA responded to this review
Hello,
We sincerely apologize that this has been your experience at Stella. We fully understand how disruptive and frustrating elevator interruptions can be, and we truly appreciate your patience and understanding as we work through these... challenges.
Providing a reliable and comfortable living experience for our residents remains a top priority for our team. With that in mind, we are excited to share that Stella will soon begin a major elevator enhancement project focused on improving overall service reliability. As part of this initiative, all traveling cables within the elevators will be replaced in an effort to significantly reduce future interruptions and improve day-to-day performance.
We value your residency and appreciate the opportunity to continue improving the experience within our community. Thank you again for your continued patience and support as we move forward with these important upgrades.
- Stella (MDR) Management














