Cortland Belmar

Cortland Belmar has been one of the most poorly managed leasing offices I have experienced. Communication is consistently lacking, as the office does not respond to calls or emails and only addresses concerns when you appear in person. Work orders are frequently left incomplete or not addressed at all, and interactions with office staff have often been unprofessional and dismissive. Essential services are also not being maintained—snow removal is routinely neglected, and the paid trash service... is unreliable and frequently missed. Due to these ongoing issues and lack of accountability, I will not be renewing my lease Read More

The location is great and building/apartment is nice, for the most part. This place was amazing to live at before Cortland took it over last year.

Problems Since Cortland Took Over: Construction, Stolen packages, Stolen Vehicles (Lies about Cameras), Pool/Hot tub, Maintenance Requests, Leases Renewals, Trash/Smell

- Construction
We have had to deal with an extremely loud construction crew starting their work at 8am on the dot for multiple weeks. One of us works late into the night - we were... never given notice of this. This was not a problem before they took over.
-Stolen packages
Multiple packages stolen, worth 100s of dollars. Cortland has been stating for the last 6 months that they are putting lockers in place, yet no other offer of reprieve. This was not as big a problem before they took over.
-Stolen Vehicles (Lies about Cameras)
My roommate had his truck stolen and then separately had his gas tank drilled into and drained of its gas. Both times we reached out for camera footage and were told the cameras we not functional. Meanwhile they state publicly they have cameras and are trying to ensure residents protection.
-Pool/Hot tub
The pool and hot tub are under maintenance more often than they are open. Don't expect to have them reliably working. And if they are "working", the water is often cold and even green/discolored. This was not a problem before they took over.
- Maintenance Requests
Slow to respond and get the job done. Though this is mainly due to them being unable to have a full staff of workers (they hate working here). This was not a problem before they took over.
-Leases
Everyone is being kicked out of their apartment due to management deciding that EVERY apartment needed a face lift and remodeling. Therefore once your lease is up, they are demanding you either leave the apartment or to move into a renovated unit at a min of $300 extra a month. This was not a problem before they took over.
-Trash/Smell
Trash is consistently left in the hallways. Since the hallways are indoors, the smell permiates throughout the building and stinks. The dog poop bins they leave outside the entrances/exits aren't often cleaned or replaced, so it smells strongly of poop when you are walking in/out. And then you have to deal with the trash smell in the hallways. (This one was a problem before they took over) Read More

Toured this building and even though they called and texted me about 7-10 times before the tour they knew nothing when I got there and even tried to ask me the same questions. The building hallways reeked of cat urine and there were construction workers all over over the building. The flooring in the units were so cheap you can tell they were stuck down w/ adhesive that wouldn't last longer than a couple of years and you could hear it. This place is a mess. Not to mention they are part of... pending legal case with the DOJ for their alleged participation w/ real page which hiked up CO residents rent. Read More

I submitted a maintenance request in the evening/after hours for having no hot water. I received a call first thing the next day from the maintenance tech asking if it was okay to come look at it. I work from home so I always appreciate having a call first so I can arrange my schedule accordingly. The two techs that came by were very pleasant to work with and resolved my issue quickly! So happy to have their support in making this a great place to live!

Cortland Belmar has been such a wonderful experience and I have loved calling this place home. The staff is super helpful and kind and always willing to help! I am moving to continue living at another Cortland Community but Belmar is absolutely the best place to live.