Serena Village Luxury Townhomes

I would not recommend this property based on my experience with their application process. From the beginning, communication was rushed and inconsiderate phone calls ended quickly, and I was rarely given clear explanations about what was going on. I submitted every income document they asked for, including pay stubs, bank statements, and proof of deposits. Even after receiving emails that my documents were verified, I was told everything still had to be sent ‘up to a manager’ for final approval... .

After waiting patiently for weeks, I was ultimately denied because their third-party verification company claimed my income couldn’t be authenticated. No clear closure, no opportunity to clarify or provide additional documents, and no respect for the time and effort I put in. It feels like I was taken through unnecessary loops only to be dismissed at the end.

If you value transparency, fair treatment, and professionalism, I would advise being cautious before applying here. Lee mas

The community is in a great location close to major freeways, shopping and dining. The grounds look great and are well maintained. The included features, amenities and appliances make this a great choice when selecting a place to live. The apartment home itself is beautiful. The color scheme and materials selected for the home provide a modern elegance. You will be proud to have family and friends over to your new home!

Love our new place and the leasing team and staff are great, they’re super friendly and helpful !
We like the location as it is close to shopping and dining out. Everything for our needs is centrally located around us !