16/5/25
Community, Maintenance and Management
My service request was not completed.
The maintenance representative was very unprofessional and rude. The vent in the master bedroom is extremely loud and the company is refusing to replace it. The vent in the master bedroom is extremely loud and the company is refusing to replace it. My comfort and sleep is interrupted daily. Once my lease is up I will make other living arrangements.
My comfort and sleep is interrupted daily. Once my lease is up I will make other living arrangements.
I moved... here for the amenities and thought the community was highly upscale.
People smoke marijuana and the community is always smelling like marijuana
Also, they apartment wasn’t cleaned when I moved in
Paint was sloppy and plastered all over places.
I can go on forever
The only good thing was my leasing agent ASHANTI. She is amazing.
Reseña de Apartments.com
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Administrador de la propiedad en Vineyards respondió a esta revisión
Dear Resident,
Thank you for taking the time to speak with us and for setting an appointment for Monday. We value the opportunity to connect and better understand your concerns. I’m sorry to hear that your service request was not completed to your... expectations. We recognize how important your comfort and overall living experience are, and we take your feedback seriously. We also appreciate your kind words about Ashanti, we’re pleased to know she provided a positive experience.
We look forward to meeting with you on Monday to discuss your concerns further and work toward a resolution.
Thank you,
Vineyards Management Team