8/7/25
Noise Issues+Unhelpful Management. Beware of Unit #491
Do NOT rent Apartment #491 or any unit on the same side of the building #6161 due to constant generator/cooler system noise!
I really wish I had known before moving in, but Apartment #491 (and others facing the same direction) are plagued by loud, constant generator noise. It’s disruptive day and night, and management treats it like it’s “normal.” Spoiler: it’s not. That noise makes it incredibly difficult to relax, sleep or have a quiet moment at home.
What’s worse is that when you want to... move out due to this unhealthy living conditions they’ll charge you a full deposit (even though you lived only 1-month) regardless of the conditions. If you wanna change unis, you also have to provide new deposit for the exchanged unit. No accountability, no real help, just a lot of staff who deflect and make excuses. You’ll get plenty of smiles at move-in, but if you need support later? Radio silence.
Check the noise level before signing anything, and don’t get trapped like I did. I expected professionalism, but I got indifference and noise.
Avoid this place if you value peace, fairness, or customer service.
Reseña de Apartments.com
Administrador de la propiedad en Vora Mission Valley respondió a esta revisión
Thank you for sharing your feedback. I'm truly sorry to hear that your experience with Apartment #491 did not meet your expectations. We understand how important peace and comfort are in a home, and I regret that we fell short in this instance.
The... mechanical equipment you mentioned is part of the essential cooling infrastructure for the building. While some operational sound is expected, we take all noise concerns seriously. Our maintenance and facilities teams are currently reviewing this matter again to assess if additional sound mitigation efforts can be explored.
Regarding your move-out and transfer concerns, we strive to apply all policies consistently and fairly, including those related to lease terms, deposits, and transfers. That said, we are always open to working with residents on a case-by-case basis to find solutions, and I apologize if that did not come across during your interaction with our team.
We do appreciate your feedback, and I’d be happy to speak with you directly to better understand your concerns and work toward a resolution. Please feel free to contact our office at your convenience.
