San Regis Apartments

’m extremely disappointed with my experience at this apartment complex. The property is consistently dirty and feels like it only gets cleaned every two weeks at best. On top of that, safety is a major concern. The gate remains unlocked despite multiple complaints, and someone recently walked in during the night and stole items from balconies. This is unacceptable, yet management refuses to take accountability or address the issue properly.

The management team is completely unresponsive and... unhelpful. They love to shift blame, often claiming they’re “new” or blaming prior staff, instead of taking responsibility for their lack of action. To make matters worse, I’ve been charged late fees even though I pay my rent on time every month. I’ve had to waste time repeatedly showing proof of payment to have these charges removed.

Overall, the lack of cleanliness, security, and accountability from management makes living here an ongoing frustration. I would not recommend this place to anyone until significant improvements are made.
The only clean place is the newly remodeled office space for management.. wonder why Lee mas

Very rude office staff. Dont enforce rules and things have been out of service for over a year now. No hot water for 6 months. Huge problem turning it back on

Living at San Regis has been the absolute worst place i have EVER lived in my life. The staff is the worst part they can keep staff for one its always new ppl so we you email to complain no one gets back to you and gives you the run around. The maintenance is lazy I have put in several request and all they do is mark as completely and dont show up! My air condition had not work in months and the heat just runs on its own all night all they have yet to come fix either one, its now 80 degrees... and they the leasing office is unhelpful ! These place has roaches because they ppl are moving out. Homeless ppl get in a sleep in the laundry room all the time making it unsafe to feel comfortable leaving my clothes in washer because the security doesnt do anything but be on their phone ive complained bout how i had to put money in washer and a homeless guys came and unplugged the machines to cut his has and they don’t nothing about it the manger said she was s gonna escalate my complaints and have yet to do so im supposed to living in hot house because of the heat wont stop running with bugs and its 80 degrees outside and in my apartment do not waste your money on this place only lived here a yr and already moving Lee mas

I have only lived here and within a year I'm already moving out the maintenance is horrible.

My air conditioner has stopped working now 5 times they have come and fixed it this is now the 5th time it's gone out and i requested to be fixed going on 2 weeks and have yet to up its 80 degrees in here.

The closet doors are off the hinges that they fell completely off

There is no security in the parking lot and they keep the leasing gate open and homeless ppl have gotten in asleep in the laudry... rooms and unsafe to leave clothes in where im paying

I understand its a pandemic but we have not been able to use NONE of the amenities nor have they lowered the rent when other complex are doing socials distancing

They change leasing staff so frequently I cant keep up and they are unhelpful take forever to answer the phone

This place was a waste of my money!
Lee mas

If you looking for some safe place, San Regis is the last one. Unfortunately, I'm living here and base on the rent price the new management is the worst than the worst thing you imagine. In last month 5 times my packages are stolen, the post box doors are broken and there are no cameras in surrounding and the office staff does not take the responsibility. I complain 5 times to them and they answer like it is my problem. The do not accept any package in office. The new management staff is too... rude, they talk with you like that you are nothing for them. About renovation based on the price that they charge you: OLD fridge, old stove, old laundry ( which still works with coins), and much more. This building has the worst service in comparison to their rent.
NO SAFETY at all. Lee mas