The Overlook at Walnut Creek Apartamentos

It’s not a #1 management! If I can leave a negative review I would. There are four to five people working in the office and all they do is seat there and call for no reason to the tenants. This supposed to be a high end apartment and it's not helpful with the tenants nobody helps you when you are moving in or how to use the payment system. Not only that my HVAC was not working for over two month during winter my house was super cold and nobody was reaching out to help me at that moment. But if... it's to complain about a payment they called you 20 times a day. This supposed to be a high end apartment complex and all the care about is their payment they don't care about the tenants and not only that they take forever for maintenance to come. The place is nice but the leasing office is terrible!! I wish they would change them.

Please change the management team they don't help the tenants in anyway! Lee mas

Chelis did an amazing job showing me the community. He was very personable and the units themselves were immaculate. Highly recommend checking out this community if you’re searching for apartments in the East Bay.

This is a frustrating place to live. There are serious, repeated noise issues in this building. I hear stomping coming from my upstairs neighbors throughout the day, every day. No, I'm not exaggerating. I am woken up usually 4 or 5 nights a week. I never had sleep / sound issues prior to living in this quote luxury unquote building.

The Hanover management team has no solutions and no alternatives. Please don't comment on this asking me to give you a call. How many times have we spoken. 40... times? 50? You haven't done anything. I've been reporting gym and neighbor noise issues since September my guys. I have been patient and understanding for 10 months, but enough is enough.

I'm moving out at first opportunity. I wouldn't wish my worst enemy to live in my apartment Lee mas

The property is always so clean and looks incredible, it's so close to Bart so travel is a breeze, and the staff is always so friendly and happy to help with anything you need!

My experience at Hanover Walnut creek was amazing. The building is very clean and the staff is super helpful. They go above and beyond to make sure you find the right fit for a new home. I would definitely consider checking with place out