IMT Lowry

IMT Lowry's management could not be more unhelpful and the maintenance of the property is awful. Three incidents of many to mention. The tenant above me left their dog on the patio and it constantly peed, seeping through their balcony to my patio furniture. The head manager literally told me to call Denver animal control rather than dealing with the other tenant. The second egregious incident occurred when there was a leak in my storage unit. I was told they "fixed" the problem, however, I... noticed a strong odor. They said they would Inspect and make sure it was fixed properly. It was not, my belongings were covered in black mold, and they refused to take responsibility for their negligence. Lastly, it took them 2 months to repair my dryer. It was not working, and finally, they removed a ridiculous amount of lint from the vent. Clearly it had not been cleaned in some time, and was a fire hazard at a minimum. I had to write them a letter stating I was going to move out before they actually fixed it.

Here's the thing… bad things can happen in apartment buildings. But my experience has been that IMT Lowry does as little as possible on behalf of their tenants to correct the issues with their building and maintenance. From my personal experience, I would recommend you look elsewhere to live if you care about your property and peace.

PS they make a practice of soliciting positive reviews. They ask you to publicly review after every maintenance request, and you want to be nice to the maintenance men (who are very pleasant), but the problem is the management and policies. Lee mas

We are very happy here. Every concern is addressed with utmost care by a team of wonderful professionals - Anna and Charlie go above and beyond.

Could not be happier with my apartment and the staff are wonderful. Dakota the service manager is the best!

I moved to IMT Lowry a little over a month ago and I can honestly say I am very happy here! This complex is very beautiful and the staff is very helpful. My move in went smoothly with the help of the office staff. The leasing ladies are so sweet and the maintenance/grounds are the best I have ever experienced. The pool is also very nice and clean every time I use it. Dakota, the maintenance manager, was very knowledgeable and professional and got my work orders completed very quickly. So far,... I’ve had nothing but a great experience. Lee mas

I live at IMT Lowry and our AC recently stopped working. It was during a weekend, and after hours. I had to call the emergency maintenance line, and they called back in less than 5 minutes. Dominic was onsite and can to help on a Sunday evening, which my family and I were very thankful for. Dominic provided us with a portable AC unit for the night and assured me that they would get back to me first thing Monday morning to troubleshoot and diagnose the AC unit to my home. Dakota called me first... thing Monday morning and had Joe come over to my home for the diagnosing. The team made me feel at peace knowing that they were working on solutions, especially during these hot summer months. Thank you to the entire IMT Lowry team, including Charlie and Greg in the office, for helping give my family and I peace of mind that we are being taken care of. Lee mas