10/9/25
Terrible management and maintenance
IMT Lowry's management could not be more unhelpful and the maintenance of the property is awful. Three incidents of many to mention. The tenant above me left their dog on the patio and it constantly peed, seeping through their balcony to my patio furniture. The head manager literally told me to call Denver animal control rather than dealing with the other tenant. The second egregious incident occurred when there was a leak in my storage unit. I was told they "fixed" the problem, however, I... noticed a strong odor. They said they would Inspect and make sure it was fixed properly. It was not, my belongings were covered in black mold, and they refused to take responsibility for their negligence. Lastly, it took them 2 months to repair my dryer. It was not working, and finally, they removed a ridiculous amount of lint from the vent. Clearly it had not been cleaned in some time, and was a fire hazard at a minimum. I had to write them a letter stating I was going to move out before they actually fixed it.
Here's the thing… bad things can happen in apartment buildings. But my experience has been that IMT Lowry does as little as possible on behalf of their tenants to correct the issues with their building and maintenance. From my personal experience, I would recommend you look elsewhere to live if you care about your property and peace.
PS they make a practice of soliciting positive reviews. They ask you to publicly review after every maintenance request, and you want to be nice to the maintenance men (who are very pleasant), but the problem is the management and policies.
Review from Apartments.com
