The Lofts at Highlands

Love this property!! The leasing staff Susandra, Brianna and Christina were all so helpful with me moving across country in a stressful move. The unit is more high end and feels like a home inside instead of an apartment. Way more value for your money here with the standard of the unit, amenities and nice staff. Showers have soft close and rain showers heads. Huge closeta and lots of storage. High quality. Cabanas at the pool, really nice gym and lovely common areas/game/library. Yoga room as... well. Plenty of parking here unlike other communities. Neighbors have all been really pleasant as well. I am very happy with my move here! Oh and they also have storage units at ground level in case you don't want to rent a garage but need to store stuff outside your unit. Very convenient. They have thought of everything. Lee mas

This place is beyond awful. Fees out of nowhere, crime and police were there constantly, not to mention the terrible construction. Lights flicker and sound like they are going to explode from the light switches. The pool is disgusting when it's open and the hot tub has never ever worked. Dog poop everywhere. Trash piled up all the time. The "paint" comes off when you try to wipe a mark off. Then they charge you for a full paint job when you move because you can't clean it. Major gapping in the... floors. Windows don't close so it's very drafty. Neighbors are loud and you can hear even a sneeze from below. The office is terrible!!!!!! The maintenance even worse!!!! The head guy lives in his truck on property. The dog park is a joke. The community fireplace never works. The water pressure is terrible.

Trust me. Go elsewhere!!! Lee mas

I had an absolutely terrible experience living in this apartment. The management was unresponsive and unhelpful, making it nearly impossible to get any issues resolved. Maintenance requests took weeks to address, and even when they did come, the repairs were poorly done. The apartment itself was noisy, with thin walls that made it hard to get any sleep. The building is outdated and lacks proper security, making me feel unsafe. The rent is ridiculously high for the quality of the place. I would... not recommend this apartment to anyone. Save your time and money and look elsewhere! Lee mas

I regret moving here and would advise anyone to stay far away. The apartment might seem affordable at first, but there are constant hidden fees that they never disclose upfront. I was shocked to see extra charges on my bill every month with no explanation, and when I asked about it, the staff was rude and unhelpful.

The electrical problems are a nightmare. The power goes out randomly, sometimes for hours, and the maintenance team has been completely useless in fixing it. I've had to deal with... flickering lights and outlets that just stop working, and they never seem to know how to fix it properly.

What really stands out is the staff’s complete lack of professionalism. They are dismissive, unresponsive, and act like they couldn’t care less about your concerns. I’ve tried reaching out several times for help, and each time I was met with rude responses or just ignored altogether.

This place is not worth the trouble. Save yourself the frustration and find somewhere else to live. Lee mas

Awful Experience!! I would strongly advise against moving here. They have hidden fees that are added every month without any prior notice, and the management constantly changes. The maintenance team uses cheap, low-quality materials—like plastic parts for shelves—and the electricity frequently cuts out without warning. The electrical issues remain unresolved despite attempts to fix them. The elevators often smell of dog urine, the pool is filthy in the summer, and the ceiling fans stop working.... To top it off, the staff is incredibly rude and unprofessional.

When I was moving in, I had propped the door open to make it easier to carry my belongings because of my ankle issues from two surgeries and my boyfriend’s seizure condition. One staff member removed the door stopper without any explanation. I explained our physical limitations and how it was safer to leave the door open while we finished our move, but my concerns were completely ignored. In fact, I was told in a very dismissive tone, "I just can’t have that there," with no regard for our needs. What made it worse was that the staff member was giving a tour to an elderly woman with a cane at the time. I reported the incident to the office manager, but nothing was done.

This place is neglectful and inconsiderate in every aspect. Do not waste your time or money here. Lee mas