22/4/25
Lost a potential customer!
I initially had interest in this property and scheduled a tour to view this unit, as I live out of state. Upon arriving on my tour date, the leasing agent was not there...There has been no follow up communication what so ever. This experience definitely augments all the negative reviews on the management here. Thank you for doing me this favor, by allowing to eliminate this place as a potential home.
Reseña de Apartments.com
Administrador de la propiedad en Waterstone at Big Creek Apartments respondió a esta revisión
Hi there,
Thank you for your feedback, and we're truly sorry to hear about your experience. We’ve recently had an increase in foot traffic, and at times our team may need to step away from the front office to conduct tours. In these instances, we do... our best to return messages promptly and assist all prospects as quickly as possible.
If you're still interested, we’d be happy to offer a virtual tour at your convenience. If you’re able to provide your name or give us a call back, we’d love the opportunity to make things right.
Thank you again for your time and consideration.