Arabelle Perimeter

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I've lived at this place for quite some time and it has gone down hill. Here's my list...

Walls have different color paint- they spot paint marks and dirt and paint is shade darker- that's on every floor. Walls have dings and holes from residents moving furniture.

Carpets are dirty, pool area needs cleaning and pressure- washed. Grills are filthy- yuck!

Employees are ok- they will do the minimum to help and they are gatekeepers to the Manager when you ask for them.

Gym equipment are dirty... and eliptical machine is broken. Couple equipments are non-working.

These are just several deficiencies I've noticed since living here. This is supposed to be luxury living, but it really is NOT. Take your hard earned money elsewhere. You will encounter that if you decide to move here. Lee mas

Here--10 reasons why you don't want to lease with Arabelle:
1. The noise from Hammond Dr. is very loud, especially on the bottom floor.
2. You'll have a few unsavory neighbors. Police officers are always here. One time I witnessed an arrest of a resident by several officers, and then later that night I saw detectives removing evidence from one of the units. When I inquired in the leasing office about it, an agent told me that it was a domestic situation. But it didn't seem domestic to me--from... the amount of commotion going on, it seemed more like an investigation of a very serious felony. Another time on my hall, I witnessed a resident being evicted and getting into a very noisy altercation with the marshals.
3. The trash situation is horrible. I had to contact management a few times about trash in the trash rooms because it would cause the entire hallway to smell.
4. Speaking of smells...if you're not a pot smoker, you won't like it here. The smell of weed would sometimes come through the vents into my unit. The hallways and entire parking garage smells of weed.
5. Pests are a problem, even after you pay the pest control fee and they come out and spray. I was on the bottom floor, so I had issues with ants, silverfish, and earwigs.
6. There is an extra charge for amenities, but this seems redundant when during the tour they show off the amenities as if they're included in the already-high rental amount.
7. The fire alarms are an annoyance and quite disruptive, especially if you work from home.
8. Keep up with your keyfob. You'll need it for every single door you go through. Yes, this is good for security, but it's frustrating if you just step outside your door for a quick run.
9. The parking garage is a dangerous place for you and your car. Be careful!
10. Beware the financial tricks. The rental amount I was quoted in writing was different from the rental amount I actually had to pay (a $90 difference!). I discovered the error and brought it to their attention, but the leasing office gave me the runaround and ultimately refused to correct the error.
Also, a word to the wise (and this pertains to any apartment you lease): Always communicate with management through your own personal email or with written copy, NOT through their online portal! Because in many cases, you will not be able to look back at your communications with management and therefore will not have a paper trail of your interactions. Lee mas

I'm a current resident at Arabelle Perimeter and I feel obligated to warn whoever is reading this to consider the following things about this place:

1 - The Fire Alarm will go off (without real cause) constantly during your stay here, be ready for it. We didn't have a whole month without it going off at least once.
2 - It is common to find trash at the hallways, elevators, parking lot. All kinds of it, trust me.
3 - You will hear everything your neighbors do. From all sides, this place has zero... isolation.
4 - This place has a "different" service for delivering things. While the company itself that provides the service is great with very responsive staff, the service itself is flawed and we constantly have to deal with delays on the deliveries.
5 - People hate doors at this place, you will hear people slamming doors all day.
6 - The parking looks like a race track, people go nuts in there.
7 - Be aware that although the price is high it doesn't have a trash service and you might end up having to walk a whole block to throw your trash at a single place which sometimes might be full to the point of not being even open the door.
8 - Don't expect a lot of sympathy from the lease office. Believe me, I tried.
9 - Rates will change, you will not be notified and won't get any discount, in our experience we have people paying less for the same. But this is more of a moral issue / company policy than a problem itself. Lee mas

Arabelle recently started a new package service and it has caused packages to arrive a day late. There is not a reason to opt for express delivery or even have amazon prime since we have been forced to use this service. Not only that, once your package is “delivered”, it doesn’t show up on the fetch app.

Also, no one is managing the parking deck. There are tons of cars in the deck with no Hanover sticker. These cars are parked closely to the elevators and in the reserved parking spots. This is... not fair for residents as I have to always search for a parking spot after arriving anytime after 7pm.

Not only that, since Hanover switched to Arabelle, maintenance comes super late. There is no reason for maintenance to enter my home after 5 pm if I have been working all day. This was not the case with Hanover and quite frankly any apartment I have lived in. Lee mas