10/7/25
You've been warned!
Things have went down hill since I first moved here a year ago. Poor communication and slow maintenance even on emergencies. I’ve been without AC for almost 2 days and keep getting the runaround. No AC in weather over 85 degrees is considered an emergency request (according to the memo they just sent out today ironically) and yet I’m coming up on day 2 of no AC even though I was told it would be fixed today. It’s been over 90 degrees! The emergency maintenance number is useless… someone just... takes your information over the phone but no one comes out. At this point you’re just paying for the location. Don't be fooled by reviews of people who just toured the complex or haven't lived here long. They make sure they give you the best service in the beginning so you can leave a good review then they stop caring. Drastic difference from when I first moved here til now.
Reseña de Apartments.com
Administrador de la propiedad en Cortland Uptown Buckhead respondió a esta revisión
Hi There,
We're very sorry to hear about your experience, especially with the AC issue during extreme heat. We understand how frustrating this is and truly apologize for the delay and lack of clear communication.
We’ve recently been short-staffed... and are doing our best to keep up with both emergency and routine requests by working closely with vendors, but we understand that delays like this are frustrating, and we truly regret that it affected your comfort.
We take your concerns seriously and would appreciate the chance to speak with you directly to make things right. Please feel free to reach out to the office or email us at uptownbuckhead@cortland.com
Thank you for your patience — we’re committed to improving.
- Your team at Cortland Uptown Buckhead
