23/1/26
Unreasonable property manager. Be cautious with move-out charges!
Despite multiple written disputes and repeated requests for documentation and specific reasoning regarding move-out charges, management failed to respond or provide any substantiation beyond "doesn't meet Hanover's standards." While the charges remained disputed, the account was sent to collections more than half a year later. The lack of communication and escalation of unresolved charges is making this a frustrating and stressful experience. I would strongly encourage future tenants to document... everything carefully or avoid this property altogether. And yes, most 5-star reviews are from tours, not actual residents. Read carefully!
Reseña de Apartments.com
Administrador de la propiedad en Hanover Buckhead Village respondió a esta revisión
I am sorry to hear about your experience and the frustration this situation has caused. I strive to provide clear communication and thorough documentation for all resident matters, and I regret that I fell short in this instance. I encourage you to... reach out to me directly at so I can review your concerns further.
-Melina Murray
