Windsor Chastain Apartamentos

I’ve only lived in this building for one month, and my experience has already been incredibly disappointing. I’m dealing with multiple unresolved issues that affect both my safety and the livability of my unit.

The elevator is constantly broken. Just days ago, I got stuck inside it, which was terrifying. This isn’t a one-time issue. It has been down multiple times since I moved in, and there has been no clear communication from management about when it will be permanently repaired. It feels... like a serious safety hazard that’s being ignored.

There is also graffiti covering the rooftop seating area walls, which completely takes away from what’s supposed to be a peaceful and inviting communal space. It has been there since I moved in and hasn’t been addressed.

The most frustrating and costly issue has been with my toilet. It was broken before I even moved in and still has not been properly fixed. The constant running and leaking caused my first water and sewer bill to be over $400. I was told I would be reimbursed, but I’m still waiting, and the toilet continues to malfunction despite multiple maintenance requests.

On top of that, my unit was not move-in ready. The bathtub was filthy, peeling, and in unacceptable condition. It had to be resurfaced after I had already moved in, which was an unpleasant and avoidable inconvenience.

For only living here one month and experiencing all of these issues, I regret my decision to sign a lease. I do not feel prioritized or supported as a resident, and I would not recommend this building to others unless there are significant improvements in communication, maintenance, and basic care for the property. Lee mas

The dishonesty I received when I came to tour, is bewildering! It was not discussed that I would live on the 1st floor. I work remotely and strictly requested that I have minimal noise distractions; my unit is on the 1st floor and near the loading dock dumpsters. Not what I requested. I’ve been locked in and out of my unit; I now have visible screws and wood that stand out from my door. The spiders and insects; I put in a ticket due to there being a space under my patio door. That also hasn’t... been addressed. My washing machine acts violently when in the spin cycle, with limited items inside. An employee “texted” about it on 6/3/25; no one came to check in 6/4/25. I was promised a Ring Security camera when I applied in March, I was told I would receive it at move -in in April. It is now June and I still don’t have it. I live on the first floor, near a common area door; I would think my safety is a priority, but obviously it’s not. I’m extremely dissatisfied with my experience at Windsor Chastain. Lee mas

I have lived at Windsor Chastain for 3 1/2 years and I don’t see me leaving anytime soon. I feel safe here and that is worth everything to me, The community is always routinely kept up. They regularly have cleaners, gardeners, painters, etc making the grounds beautiful. I would recommend Windsor Chastain to anyone looking for a safe, clean, friendly community to live in.

They do a great job. Been here for 4-5 years for a reason

I have lived here almost five years, and I cannot imagine a better situation. Secure parking, high ceilings, friendly neighbors and leasing staff, and such convenience to businesses and restaurants. I could wish for a more updated landscaping appearance/outdoor furniture, but overall, I remain happy!