ReNew Mt. Vernon

I lived here for two years back when it was still Sutton Place. Since the management company changed, this has become one of the best apartments near MICA.

The building has a large swimming pool and a brand-new gym, and the staff are very friendly, especially toward MICA students.

Mr. Larry deserves special praise — he’s one of the kindest people I’ve met. My mom, who doesn’t speak English, once got stuck in the elevator, and Larry still understood her and helped her out right away. He also... notices when residents haven’t picked up their packages in a while, and sometimes even delivers them straight to your door. Lee mas

Overall great community to live in. People are very friendly, facility is nice, apartments have large rooms, safe, great city views, quick maintenance.

It’s been a nice first apartment. Close to the city and public transportation. The building is dog friendly which is great! And the staff is very kind.

Overall it is very nice! You have a great maintenance staff there most the time are very fast to fix what you need. The neighborhood is good feel very safe walking around.

Mr.Larry & the maintenance
staff is the best part of living here however. The water is frequently shut off without advance notice, leaving residents unprepared.
Hallway carpets are dirty and not cleaned often.

Inconsistency of information from the management staff. Different staff members have provided conflicting answers to the same question. It would be more effective and professional for the team to acknowledge when they do not have an immediate answer and commit to following up, rather... than providing information that


There is significant potential for improvement if management were to approach residents with empathy and professionalism. Kindness, transparency, and consistency would go a long way toward improving trust and community morale. It is perfectly acceptable for staff to admit when they do not have all the answers, as long as they follow through and communicate updates in a timely manner. Lee mas