ReNew Mt. Vernon Apartamentos

Overall great community to live in. People are very friendly, facility is nice, apartments have large rooms, safe, great city views, quick maintenance.

It’s been a nice first apartment. Close to the city and public transportation. The building is dog friendly which is great! And the staff is very kind.

Overall it is very nice! You have a great maintenance staff there most the time are very fast to fix what you need. The neighborhood is good feel very safe walking around.

Mr.Larry & the maintenance
staff is the best part of living here however. The water is frequently shut off without advance notice, leaving residents unprepared.
Hallway carpets are dirty and not cleaned often.

Inconsistency of information from the management staff. Different staff members have provided conflicting answers to the same question. It would be more effective and professional for the team to acknowledge when they do not have an immediate answer and commit to following up, rather... than providing information that


There is significant potential for improvement if management were to approach residents with empathy and professionalism. Kindness, transparency, and consistency would go a long way toward improving trust and community morale. It is perfectly acceptable for staff to admit when they do not have all the answers, as long as they follow through and communicate updates in a timely manner. Lee mas

I’m grateful to have a roof over my head and I appreciate the maintenance staff here. However, the apartments themselves are outdated, even renovated apartments look like they just slapped a new coat of paint and replaced the appliances. The water is always being shut down, there isn’t an efficient fire system, the hallways typically smell horrible and the carpets need to start being cleaned daily. I also do not think management or owners care about residents. New tenants get perks while old... tenants get astronomical rent increases with no care about how long they have been in the building or what a good tenant they have been. Lastly, they need to update the game room and ensure tenants can actually use all the games provided as well as get new ones! Lee mas