ReNew Mt. Vernon

4 years - 3 major HVAC repairs, other delays in transition from hot to cold due to repairs. Dozens of water outages, usually with no warning, averaging one line a week. Rampant package theft due inaccessibility of package area to delivery personal and lack of secure building despite fob entrance as well as management discouragement of filing police reports. Failure to communicate with tenets in an effective manor, often with threats to lose access. Lies during leasing process. I kept telling... myself things have to get better, they are making improvements after an owner change shortly before I moved in. Unfortunately those improvements have been exclusively cosmetic and now there is no AC on day reaching over 100 and the emergency line service was told they won’t be providing portable AC to vulnerable tenets and prohibited them from calling onsite maintenance for an update. Read More

She’s PHENOMENAL! From top to bottom customer service and assistance and VERY knowledgeable. She didn’t miss any details. I applied the same day because of her!

Renew Mt. Vernon is by far one of the worst places I have ever lived. Management does not listen to residents’ concerns and instead gaslights you when issues are brought up. The rent is extremely overpriced, especially considering all the hidden fees added on top of it.

Since moving into my apartment, the shower has never properly balanced the water temperature. I submitted multiple maintenance tickets only to be told that “it’s been like that in this unit,” which basically meant I was expected... to just deal with it.

What really pushed me over the edge was the rodent infestation in the building. No one should be paying luxury apartment prices while dealing with rodents in their home.

On top of that, if you pay monthly for a reserved parking space, be prepared for other people to park in it anyway. Then, instead of resolving the issue, management sends harassing emails threatening to tow your vehicle even though the parking situation is not your fault.

Package handling is another nightmare. Packages constantly get stolen or are placed into parcel lockers that residents cannot even access, and management does absolutely nothing to resolve the issue or help tenants recover their deliveries.

Save yourself the stress and look elsewhere. There are plenty of other apartments nearby that actually care about their residents. Read More

This is genuinely a great residential area, especially for anyone affiliated with Johns Hopkins University. The neighborhood is safe, calm, and well-maintained, making it comfortable to live in long term. One of the biggest advantages is how well-connected it is—this location falls under all major JHU shuttle routes, including late-night rides, which is a huge plus for students and employees who work late or prefer not to drive.

Commuting to JHU and nearby areas is extremely convenient, whether... you’re using the shuttle, public transport, or walking. Mount Vernon itself is a lively and charming area with easy access to grocery stores, cafés, restaurants, and cultural spots, so daily errands and social life are effortless.

Overall, this apartment offers an excellent balance of location, safety, and accessibility, and it’s especially ideal for JHU students or professionals looking for a reliable, stress-free commute and a pleasant neighborhood to live in. Read More

Overall, living here has been a great experience. While there are quirks that come with an older building, maintenance does a great job of addressing issues quickly.