Edgewater Apartments

We just moved in this week but so far everyone has been so kind and helpful. We noticed a couple small things in the apartment we wanted repaired on move-in and maintenance immediately addressed them. Move-in was a breeze and all the amenities have been amazing so far :) Thank you so much to the community at Edgewater for making us already feel so welcome and we are looking forward to making this our new home!

All the staff are kind, cooperative, and very nice. The building maintenance is accurate and prompt. The delivery packages are organized and the cleaning is thorough, giving the entrance a clean and tidy appearance. The children's playroom is well-equipped, so even on rainy days, the children don't get bored. I think it's a very good environment. However, we have not received a spare key for our room for over two months. Since we live as a family, it is very difficult to manage with only one key... every day. We have requested this multiple times, but why has it not been resolved yet? We would like this issue to be resolved promptly so that we can enjoy a comfortable living environment. Lee mas

I’ve been a tenant at Edgewater since February 2023 and initially had a positive experience. The apartment itself is well-maintained, the community is quiet, and the location is great with the exception of the trains that routinely cause the most noise and barking dogs.

However, I want to share a more recent and important aspect of my experience that future tenants should seriously consider before moving in: the lease renewal and rent increase practices.

Upon receiving my renewal offer, I was... surprised to see a proposed 10% rent increase, significantly higher than the 5% increase I received the previous year. Even more concerning, I found that similar units were listed on their website for less than my renewal offer. When I raised this with management and asked for a more modest $100 increase, citing my record as a reliable tenant who pays on time and has taken good care of the unit, I was met with inflexibility.

Tenants are often pressured to accept steep increases by early renewal deadlines, with the alternative being a month-to-month rate that’s inflated by over 35%, a clear tactic to compel residents into signing longer leases at inflated rates. This creates an environment where loyal tenants are penalized for staying, rather than rewarded for their reliability.

I believe future residents should know this before committing to a lease at Edgewater. While the amenities and property are decent, the rental policies feel predatory and disheartening, especially during a time when housing affordability is already stretched.

I hope this review helps others make informed decisions, and that management reconsiders how it treats tenants who simply want fairness and transparency. Lee mas

I’ve had a positive experience living here. The building is clean and quiet, neighbors are respectful, and management is responsive and professional.

The staff here are wonderful. They always respond promptly whenever I make a request. I truly hope that such dedicated staff will continue to manage this property in the future.