Southpoint Villas

I’ve lived at this property for some time now, and unfortunately, my experience has not been a positive one. It's clear that many of the most recent reviews come from individuals who have only toured the property, rather than lived here. While that may be helpful for first impressions, it does not reflect the realities of day-to-day life in this community.

Since moving in, there has been a consistent turnover in management, and each new manager has presented new challenges. The current manager... appears to be more focused on promoting the property via social media platforms like TikTok rather than addressing ongoing operational and maintenance issues. Sadly, it also seems that some of the more competent staff members, such as Robin—who was exceptional—are not retained.

Maintenance and cleanliness across the property are major concerns. Common areas are often littered with garbage, and pet waste is frequently left unattended. There’s been a persistent leak on one building that has gone unresolved for so long it has resulted in algae growth and standing water in the parking lot. Additionally, one of the trash collection areas is nearly unusable due to accumulated mud and poor drainage, making it especially difficult to access after rain.

Another significant concern is the lack of supervision for children on the property. There have been repeated incidents of property damage, including broken windows, graffiti, and unsafe behavior such as throwing large rocks or concrete blocks from the second floor. In one case, I personally had to return a toddler who had wandered off because the older children responsible for watching her were not mature enough to handle the responsibility. While I did report a serious safety concern—backed with video footage—to management, the response was both inadequate and unprofessional. Instead of addressing the issue confidentially, the manager reportedly disclosed who made the complaint, which created tension with neighbors.

Overall, the property suffers from poor management, lack of accountability, and a general disregard for tenant well-being. While there may be some residents who enjoy their experience here, I feel compelled to share my honest perspective so that others can make a more informed decision. Lee mas

I should have known when I moved in and my neighbor told me he can fix anything because maintenance is horrible I picked the wrong spot . Upon moving in I realized that my apartment was not move in ready. Several things were broken the toilet being one of them. It took 2 months for them to come fix my toilet which led to water being wasted since it kept running. On Jan 3rd I logged in and noticed that my water bill was over $200 for a two br apartment. I called them and left a message which I... have the screenshot and never received a call bk. On the 4th I went inside the office so my invoice could be corrected and it still wasn't done I went back into the office on the 5th and finally they gave me my correct balance so my rent can be paid. Oh, but this time it has two days worth of late days that they want to charge me because they had my invoice incorrect. Oh and half of the stuff when I moved in still has not been worked on. My waterheater broke last month while I was gone. I was told to come in days before the 1st to let know about the invoice instead of them doing their job and correcting it. Don't move here it's a waste. Can't wait for my lease to be over. Lee mas

I just signed the lease and I already have problems with them. They are REALLY slow at communicating with you. There is no sense of urgency from them. The unit that I lease do not resemble anything the one that I was shown. The one I was shown was updated with cabintes, countertops, nice paint and new light fixtures. I was expecting something that resembled that. However, the one that I have looks old, it's dirty the light fixtures are old and rusty, the cabinets are old and uneven, the... paint job is nasty, the front door is dirty and peeling off. I have related all of these issues to them, but nothing has been resolved. I paid to move in early to have an easy uneventful move but now I can't even move in. I am paying for days that I can't use the apartment. I was told that the cabinets are in back order, and they are supposed to be in the future. That is going to be an inconvenience to have to a construction crew while I live there. I am NOT looking forward to live here for the next year. Stay tune with updates regarding my experience with them. Lee mas

I have stayed here for 7 years now. Desi and Destany are super awesome. If you have an issue they will take care of it promptly. They are very professional and caring and that's the reason I continue to stay here. This is a place that I call home. It's close to major highways and surrounded by great schools.

If i could give a 0 i would.... Southpoint villas is not what it appears to be.... When we first moved in all the drains were clogged. They came to supposedly fix it nope they still were clogged. We needed a new drain disposal and instead they just "fixed" it until again i had to tell them its not working. Then weeks later our stove isn't working. This is ridiculous!!! Up until last night out fire alarm went off because of a malfunction of a 3rd floor being flooded. Not mention this happened a... week ago as well. So many issues that they don't fix it yet they expect rent on 1st Lee mas