Regency Park

Hi there, Thank you so much for taking the time to share this feedback! We’re thrilled to hear that our maintenance team has been great to work with and that you’ve experienced courteous and kind service. They truly take pride in helping our... residents, and your recognition means a lot to them. We appreciate you being part of the Regency Park community and are always here if you need anything. Lee mas

Thank you for sharing your concerns. We understand how frustrating plumbing issues can be, and we want you to know that we work to resolve these situations as quickly as possible when they occur. Unfortunately, mechanical components can fail... unexpectedly, and while we cannot control when or how often these issues happen, our priority is to make repairs promptly to restore service. We truly appreciate your patience and understanding as we continue to maintain the community. If you experience any problems, please contact us at (346) 572-9744 so we can assist right away. Lee mas

Thank you for your honest feedback. We’re truly sorry to hear that your experience with our follow-up and communication has been frustrating. That’s not the level of service we strive to provide, and we understand how important it is to feel heard... and supported—especially when it comes to your home.
We take accountability seriously, and your comments highlight areas where we clearly need to improve. Woudl you please reach out to our team directly specifically our assistant manager, who we think can help regencyparkamgr@greystar.com, so that he can review your service requests and make sure nothing is overlooked moving forward.
We appreciate you bringing this to our attention and giving us the opportunity to do better. Lee mas

Muchas gracias por tus amables palabras! Nos alegra mucho saber que estás disfrutando de tu apartamento espacioso y de la comodidad de nuestra ubicación céntrica. Si necesitas algo, no dudes en comunicarte con nosotros. Estamos aquí para ayudarte a... tener una experiencia aún mejor!

Thank you so much for your kind words! We're so glad to hear you're enjoying your spacious apartment and the convenience of our central location. If there's ever anything you need, please don’t hesitate to reach out. We are here to help make your experience even better! Lee mas

Thank you so much for your kind words! It is wonderful to hear that the positive changes and responsiveness from our new management team have been so impactful. Providing timely and effective maintenance service is a top priority for us, and it’s... incredibly rewarding to know that you feel heard and supported. Your satisfaction means everything to us, and we’re committed to continuing this level of care. Thank you for taking the time to leave us this thoughtful review, but most of all, thank you for choosing Regency Park to call HOME! Lee mas