14/1/26
Major Security Issues
My mother is a resident here and all four wheels to her car were stolen two days ago. Search the reviews for this property, and you will find this is a common occurrence. When she filed a police report, the police officer confirmed they have been to this property many times for similar incidents. There are major security problems at this location. In particular, the motorized access gate does not work so it is being left open for any non-resident to enter. Management confirmed that this was the... case when my mother's wheels were stolen. Even though this keeps happening, management has not hired any additional security or made any meaningful changes to make this property safer.
Management has also not responded to our requests to make the property more secure or offered to help my mother in any way. Do yourself a favor and don't live here. Find somewhere better.
Reseña de Apartments.com
Administrador de la propiedad en Birchway Perry Road respondió a esta revisión
Thank you for sharing your feedback. We completely understand how concerning this situation must have been, and we take these matters very seriously. Our Community Manager and Regional Manager have spoken with you directly to address your concerns... and ensure clear communication. The motorized access gate is now fully operational, and we are actively monitoring it to maintain security. If you have any additional questions or need further assistance, please feel free to reach out to our leasing office—we’re here to help. Kindly, David J. Community Manager Birchway Perry Road
